Recenze (106)

Celkové hodnocení
2,8
Počty podle úrovně hodnocení
  • 28 % hodnocení s 5 hvězdami
  • 10 % hodnocení s 4 hvězdami
  • 15 % hodnocení s 3 hvězdami
  • 10 % hodnocení s 2 hvězdami
  • 36 % hodnocení s 1 hvězdami
17. září 2024

Do everyone a favor take this app down and rebuild it, it is not fit to be put on the shopify app store and is concerning it is allowed to be downloaded by its customers.

PureClean Performance
Spojené státy
Doba používání aplikace: 5 dny
24. září 2024

it does not work in india.

GoSwasthya
Indie
Doba používání aplikace: 8 měsíci
14. leden 2025

I am looking to use Shopify's own Subscriptions app. Most of my subscriptions are fixed term e.g. once a month for a year. This app doesn't have ability to put in an end date. Very basic.

Fabric Garden Australia
Austrálie
Doba používání aplikace: 5 minutami
3. červenec 2024

The setup guide is bugged, but the app is working as intended. I'm glad this app is finally native and free. Please add more features and continue to work on bugs. This app has so much potential. Thank you!

Coffeol Roasting
Spojené státy
Doba používání aplikace: 16 minutami
22. leden 2025

ease of use

Moshico Coffee
Austrálie
Doba používání aplikace: 27 minutami
Datum úprav: 25. říjen 2024

Too many glitches. Works sometimes. Needs serious improvements.

1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site. *Note, Shopify support is not equipped to handles these issues, we just go around in circles since they don't understand their own products.

2. When customer payment fails, no reason is given to us merchants, so we have no explanation for the customer.

3. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.

Please work on fixing these issues, otherwise, I am forced to abandoned the Shopify Subscriptions App.

I Prefer Craft Coffee
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Shopify odpověděl 15. červen 2024

Hello.

Thank you for taking the time to give us feedback and apologize that you ran into issues using Shopify Subscriptions.

I replicated the steps on the Deli Donut Blend on your store, but could not uncover any glitchy behaviour. All the variants displayed the subscription option every time.

However, if you are still running into any challenges please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager, Subscriptions

15. květen 2024

App doesn't work at all. People try and subscribe (I tested myself) and it still shows as 0 active subscribers. Moved from another app to this and have now lost all my subscribers - so thanks very much.

Sweet Hamper Company
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 15. červen 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is valuable. Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

In the meantime, there is more information on how to migrate customers from other apps to our subscriptions app. I am linking it here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export

Hope this helps resolve this issue if it's related to importing exisiting contracts from another app!

Best,
Ameya Bongale
Product Manager, Subscriptions

Datum úprav: 3. leden 2025

Good, the only thing is say you can’t or customers can’t choose the exact date they want the product recurring charge to be on. Hopefully this will come in the next update, other than that’s its good for a free subscription app
Also it’s not knowing since the update I’ve updated the inventory but still not working

Lily M Beauty
Spojené království
Doba používání aplikace: 11 měsíci
Datum úprav: 12. prosinec 2024

Shopify should really have this integrate into the draft orders as well, so we can take subscription orders over the phone or email. Overall it's good. I like that it's free unlike competitor apps

Liberty Flag & Specialty
Spojené státy
Doba používání aplikace: 11 měsíci
5. květen 2024

Worst app ever!!! Won't let you correctly separate discount codes per item only per Package. And also, if you use this app on one item, then on every single item that you sell, it will show an option for a monthly subscription. Poorly designed.

Freedom Authentics
Spojené státy
Doba používání aplikace: 13 dny
Vývojář Shopify odpověděl 15. červen 2024

Hello,

Thank you for taking the time to provide us with feedback.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues your issues.

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions