Shopily AI Chatbot & Assistant

We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.

One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.

Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.

Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.

This app works great and will become better day by day.

I’ve tried quite a few chat apps, and Shopily Guide is by far the best! Super easy to set up and run. The recommendations are pretty good, and the interface is user-friendly. Plus, they offer the most affordable plans out there. Thanks for making our work so much easier!

We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.

The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.

This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!

Shopily Guide has been an excellent addition to our site. Since installing it, customers can instantly find answers to frequently asked questions without waiting for a team response. While there are a few minor issues we hope to see resolved, the team has been very responsive to our questions and feature requests.

Really liked the app, the onboarding was smooth and the dashboard was fairly simple to navigate around. The team has been prompt and approachable for any support required.

Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.

Good product overall! Had some initial issues, but I’m happy with it now.