Recenze (110)
Zpřesnit
-
Podle hodnocení
they started charging monthly fees without any prior notice and no donations as well!
We have been using this app for the the past two months in our retail store and launched our online campaign this month. The Shopping Gives team is very responsive to any questions we have regarding installation and configuring the app as well working with to help set up the non-profits we want to support to ensure they are receiving their donations. Very supportive team and great to work with overall!
I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes.
The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day.
Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions.
With gratitude,
The ShoppingGives team
Shopping Gives is a great app. It makes it so easy to donate to the causes I want. It makes it easy for my customers to see where their donation is going and it's automated so I don't have to do extra work. I am so happy that I found this app and it's been so smooth to navigate. I love how I can use different products to donate to certain causes. If you want to use your brand to donate, I highly suggest using this app.
I love the ability to give back both financially and with my time, as now a mother of 4 I am unable to pay it forward with in person contributions. As the founder of bemybreastfriend, both social media and e-commerce, I am able to donate back to my favorite non profits. ShoppingGives has made this possible and the process is so easy. Having this platform implemented into my storefront has been one of my favorite additions to my store. Thank you ShoppingGives for allowing me to continue to giveback and making the process seamless.
I had just launched my small business, I have had Shopping Gives installed for many months. It was easy to install and looked and functioned great, after figuring out some glitches.
I created social media, print & email campaigns around this app and the causes I was highlighting, and then out of nowhere the company take it from FREE to over $300 per year, plus a small percent of my sales.
I get that to keep this app running smoothly a monthly fee might be incurred down the line but for very small businesses that want to launch with Giving at the center of their business and with very little volume this is incredibly expensive.
I've had to delete all my campaigns along with the app because I just could not afford this being so new. I'm currently looking for something different that I can grow with.
The app is great but do not recommend for small businesses.
Thank you first and foremost for your partnership, and for sharing this invaluable feedback. It is a top priority for us here at ShoppingGives to create a matchless experience for our merchant partners, and the decision to implement price changes was taken into the highest consideration. These changes were ultimately necessary for us to continue offering high-quality solutions.
Understanding you had a giving campaign planned, we would love to connect on how we can best support you and your giving goals — please reach out to hello@shoppinggives.com at your convenience and we'll be happy to further assist.
We appreciate your understanding as we work towards creating a better Giving Economy!
With gratitude,
The ShoppingGives team
Imagine charging subscriptions AND taking a fee to let businesses do good in the world. What a joke. Worked great before they started double dipping to buy themselves some shiny new toys.
Since they replied saying they aren't double dipping.. here is a quote from THEIR site:
$29
per
month
Start trial
This includes:
.5% (half percent) of order total Donation Transaction Fee per donation
So they aren't taking from the donations, which is nice. But they are charging monthly, and taking a .5% of EVERY ORDER TOTAL. Greedy are we?
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Our goal was to provide upfront transparent communication around these changes, providing emails 2-months in advance. We understand that change can be challenging, and we want to assure you that your concerns are important to us.
I want to note that 100% of the donations pledged go to the nonprofit. We never deduct fees from donations. The decision to implement price changes was taken into the highest consideration, but it was necessary for us to continue offering high-quality solutions and maintain our commitment to inspire purpose every day.
We believe that these changes will ultimately benefit our valued partners by helping them grow both their businesses as well as their impact. We want to assure you that we value your partnership with ShoppingGives, and we are dedicated to continuously enhancing our services to meet your needs.
We are here to support you every step of the way and are more than happy to address any questions or concerns you may have about the changes — to provide us with additional feedback, please email hello@shoppinggives.com.
We truly appreciate your understanding and continued support as we work towards creating a better Giving Economy together.
With gratitude,
The ShoppingGives Team
Great app with all the options you need! Easy to install, configure, and use. The team at ShoppingGives also provides fantastic support.
We're shocked about the last two reviews below - ShoppingGives has been an invaluable partner in our post-purchase marketing efforts, providing us the flexibility and support to engage customers with a true value-add through their buying journey. This isn't just an app - this is a TEAM and a PLATFORM.
From the start, we've been pleased with not just the service, but the knowledge and capability of each individual on the SG Team. Anytime we need help or would like more information on results, they don't hesitate to provide the support we need.
Thanks to ShoppingGives, we've had thousands of donations claimed by customers without a hitch from SG. We've been working with their team for over a year now and have been able to scale our business (and charitable donations), and there's still opportunity to continue growing! They do the heavy lifting for you - and you just craft the customer experience you'd like to deliver.
Put frankly, the over 100 5-Star reviews are correct. We're confident in ShoppingGives and we will continue to grow our partnership together in the future as they consistently improve their product offerings, features, reporting, and growth strategies. 10/10 we recommend.
Thank you team.
This app integration has made it super easy for our business to donate to charities that align with our mission. Customer service has also been outstanding.