Recenze (228)
Zpřesnit
-
Podle hodnocení
Shirly was a Huge Help in setting up my Product Integration from Shopify to Etsy!
She deserves a Ton of praise because she is Patient and knows what she's doing. Hands-down, 5 Stars. Thank you Shirly!!!
Fantastic app - so easy to use and great support - quick and easy to understand responses. Would totally recommend!
We use this app to automatically add any incoming orders from Etsy into Shopify. The amount of time this app has saved us is astronomical! We went from manually adding customers and creating orders to watching the orders roll-in and creating shipping labels with a single click. Our fulfillment speed is exponentially faster thanks to Etsy Sync at a reasonable price. Thank you!
Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.
Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft.
Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission.
As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy.
I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected.
Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases.
Best,
Shirly.
Great customer service and app to upload products from Shopify to Etsy. Manual synchronization once the products are uploaded. Could easily recommend to e-commerce professionals!
Update, the app will not load for us, and after several requests for help via support with no answer, we have removed this app. It worked great then left us in a lurch. The Etsy Inventory app for shopify is excellent. It is easy to use and has made selling my shopify items in my etsy studio and keeping things synched a breeze. Thank you so much team! If you have a question and ask via messenger the customer service is super prompt, professional, and helpful.
- BajaTiki.com
Hi,
Shirly from shopUpz! Please note that Etsy changed their permission scope last week and I have sent you notification regarding the change and next steps as soon as we discovered the issue. We also opened a ticket on Etsy side so they will investigate the issue.
Please note that we respond most times up to 24 hours . Since we are not a Shopify plus app we are allowed to reply for up to 72 hours . That said, I've replied as soon as I can as promised in less than 24 hours and sent you multiple emails but you haven't replied to me yet.
Feel free to reach out and I would be happy to assist.
As you know, service is my top priority and the app works as expected. There may be times when Etsy can release a version without notifying us in advance and we are working really hard in real time to find , resolve and report them with this issue.
Best,
Shirly.
Even though this app isn't suited for me, Shirly was a great help in explaining the way it works and her customer service is outstanding.
Update concerning Shopupz answer : They contacted me, but insisted on me deleting my review instead of understanding my concern .I answered them and they never got back .The message you see below my review is an automatic and robotic message that they send to many other customers , juts look at other reviews. I found this extra weird for a business that wants to grow and " care" ..
My review : It's a great app for synching and managing , I loved this part but I think it's not worth it for exporting items especially when you have many and different. On Etsy I can copy from a similar item and already have everything filled . With this app it exports the title, the description , the SKU's and the tags , meaning you would have to fill all the attributes + categories on Etsy website. It took more time for me by using the app, especially that sometimes it wasn't exporting well my descriptions. So for the price it isn't worth it. If you try to gain time by exporting I don't recommend , for synching and managing orders it's great.
Thank you for your feedback. You mentioned that the app works great for quantity sync and orders. Please note that it also works great for export listings.
Regarding descriptions there are several formats and it can also change betweeb differenet languages like spanish. You never contacted me regarding this issue, I can investigate and check the specific description format that you are using. I'm positive that this issue can be supported for you. I've tried to contact you several times on multiple channels and you haven't responded yet.
Ping me and I would be happy to support you.
Best,
Shirly.
Terrible app. It won't load 90% of the time. No response from customer services. I messaged them three times and they ignored me 3 times.
Hey,
I replied to you on October 10th via email and also tried to reach you via Etsy. I also sent you a message on whatsapp since I assume that you are not getting my messages. Please look at your email (spam/trash) from "shirly@shopupz.com" or on your Etsy. Happy to assist with any questions.
Shirly.
I had the best support with learning about how to introduce my products to Esty through my Shopify store, Shirly personally had a google meet with me to help me. The ease of use with this app is fantastic and makes everything so much easier to integrate. Thank you again!