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Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you
Hi and thank you so much for the 5-star review! We will absolutely let Danielle know about your feedback.
Alejandro, Natalie helps a lot! Make the process very smooth!
After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.
Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.
Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.
We appreciate you leaving this 5-star review! Alejandro is great on our support team and it's awesome you're been able to utilize all of the Thrive features.
We began using Shopventory because we needed real time inventory numbers, a tool that kept track of our COGS, and also offered sales reports. Using Shopventory is super user friendly, it integrates fully with Shopify, Square and Clover. We input all of our inventory items (including COGS, retail price, quantity of the item) through Shopventory first and Shopventory pushes all the date to Shopify. Cannot say enough wonderful things about this app. Not to mention, their customer service team is top notch and very knowledgeable!
Thank you so much for the kind review! We're glad to hear that you're using Shopventory to optimize your inventory across Shopify, Square and Clover!
Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.
A+++++ highley recommended for brick and mortar plus shopify integration!
Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!
Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.
So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.
Hey there - we appreciate your 5-star review!
Alejandro is wonderful and we'll share the kudos. Have a great day!