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Natalie was very helpful in communicating what is possible and strategies for solving my issue.
Thanks for your feedback on Natalie! We will make sure to give her your compliments.
We began using Shopventory because we needed real time inventory numbers, a tool that kept track of our COGS, and also offered sales reports. Using Shopventory is super user friendly, it integrates fully with Shopify, Square and Clover. We input all of our inventory items (including COGS, retail price, quantity of the item) through Shopventory first and Shopventory pushes all the date to Shopify. Cannot say enough wonderful things about this app. Not to mention, their customer service team is top notch and very knowledgeable!
Thank you so much for the kind review! We're glad to hear that you're using Shopventory to optimize your inventory across Shopify, Square and Clover!
As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.
Thanks for the 5-star review!
It's awesome to hear that you're using our bundling feature to help prevent stockout issues. Keeps you from having to issue refunds!
Happy to know that James has treated you well from a customer service perspective. We'll pass along the kudos!
I've been using this app to help keep tighter control of our inventory. The SKU bundling feature is wonderful and was a huge selling point for me. Setting all of it up in the backend, is a bit of a time consuming pain, but I think it's worth it in the end. The reporting features are already saving me a lot of time when placing orders. The customer service is the best I've experienced from any company, in years. (shoutout Mario!) The software still has some opportunity for growth, but this is a wonderful start and super helpful. I'm looking forward to future updates and growth.
Hello and we appreciate your 5-star review! We love the feedback on our bundling feature and reports. We have a ton more coming out soon and can't wait to show you!
Shopventory has the solutions for all your bundling needs. Easy integration, easy to manage stock, and most importantly, an A+ support team. They're extremely responsive, friendly, and they do right by you to get a solution for your problems. Rio and Alejandro both been phenomenal with the support they've provided. Also, I seem to have gained 17" biceps after installing this app...pretty cool!
Thanks for your 5-star review and congrats on the biceps! We're happy knowing you're utilizing Thrive to manage your bundles. Make it a great day!
The customer service is TOP NOTCH! Super responsive and is able to answer every question we have.
We switched from Katana to shopventory and it was the best decision we have ever made. The amount of features we will be able to use, as well as the ease of use is great. We are still getting used to it, but to be able to keep track of all of our inventory between multiple platforms is going to help us immensely on keeping our inventory accurate.
Thank you for the great 5-star review! We're happy to hear you've loved our customer support and that you're finding our software features useful in growing you business!
We are new to this app and already consider it a life saver. We have barely scratched the surface of what it can do! So far it has helped us manage our bundles and reduces appropriate inventory on each item within a bundle in real time, which is amazing because we have several! An added bonus is the customer service team. They are beyond helpful and I have not had a one bad encounter yet!
Hi, thanks so much for leaving a review! We're so glad to hear that our app and our team have been a big help from the get-go :) We look forward to seeing you get the fullest use of Shopventory to grow and protect your business! Cheers!
I rarely write review, and when i do, it is either because I am really happy or disappointed. In this case, very happy with Shopventory. I looked at a few other apps in the genre, but their support is 2nd to none. Have not had one bad experience with their team, and I've been reaching out alot to them so i can understand the system. While no system perfectly fits your needs, they have come very close. Cannot recommend them enough and they are clearly looking to improve their service.
Hi there! Thank you so much for the 5-star review! We're glad to hear that Shopventory is one of the few platforms you've left a review for :-)
We'll pass along the kudos to our team. Have a great day!
Alejandro is amazing to work with he has helped solve our questions numerous times in the matter of minutes. I'm very thankful he was able to communicate fast and get to the problem quickly
Thank you so much for the glowing review about Alejandro! We're happy to have you as a customer and we'll share the compliments with him.
5 Stars! I cannot begin to express the level of excellence with my experience so far! I write in weekly with questions as my business is getting up and going and ALWAYS receive a quick response yet thorough answer from the agent. Gotta give an extra shout out to agent Alejandro for his level of patience and expertise! Thank you!
Thank you so much for your wonderful review! We love our support team and they really appreciate you as a customer :-) We'll give Alejandro your kudos!