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Be careful of this company. They are very homophobic and do not support gay themed pages. Told us it was against their terms of service. (At this time there is no terms of service listed any where and we are not publishing adult content as I am sure they are going to say)
Our primary goal is to provide a safe, inclusive, and respectful environment for all users of our app.
Our decision to request the removal of our app from your Shopify store was based solely on the adult content present on your website, not on the theme or orientation of the content. Our policy against adult content applies universally, without discrimination, and is in place to ensure our app remains suitable for users of all ages and backgrounds.
We appreciate you pointing out the need for clearer terms of service, and we will work on addressing this issue promptly. In the meantime, we invite you to reach out to our support team if you have any further questions or concerns.
Again, we apologize for any miscommunication that may have occurred, and we are committed to providing the best possible service to our users while maintaining a respectful and inclusive environment.
Sincerely,
Anna was really helpful and fast and got my problem solved.
fake app, the mentioned basic package do not exist, and when you talk to support, they force you to activate another package with higher price as it's the basic and it's not
Great app. I use it to track influencers performance and its shows the attribution great. Easy to setup, and the dashbaords are super friendly!
Anna was spot on with setup support. So far so good. Straightforward and easy to use.
Fulfilled all the needs we had - UTM tracking, vanity URLs, and discount application. Plus, same day very helpful customer service when we had questions!
Thank you for your honest review! We appreciate your feedback and are always looking for ways to improve Shortly.
Stay tuned for future updates, and let us know if there's anything else we can assist you with!
Team Shortly
a great application I recommend it to everyone.
If you want to share a link and see the processes, it can be really useful.
I am very happy for this application that I met by chance
Thank you very much to the people who help in live support, I hope you think and develop like a customer when publishing an application in shopify. It's simple but it really makes daily life very easy.
They got the great suppurt by Athar and Anna. Tnx for your work
Does exactly what we are looking for. Great features for automatic discount codes applied on URL. Easy to use and great support.
Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.
I had an excellent experience with Shortly's support team, especially with Anna. She was incredibly helpful and quick to respond to my queries.Her professionalism and friendly demeanor made the whole process smooth and stress-free.