Shuttle ‑ Sync with Etsy

Could not be more simple to use and the one question I had was answered so fast earning a total A++ for support . I was able to sync my shopify listings to my etsy shop quickly and easily.

Good for syncing listings from Etsy to Shopify. HOWEVER, it DOES NOT keep syncing inventory!!! This is the main reason I purchased this app, and I'm very disappointed.
I liked how I could customize what exactly transferred (only first pic, remove/add paragraphs to the description, keep only first tagline in title, etc). But because I only need the first pic and first paragraph on my Shopify listings, without all the Etsy fillers, I could've easily made 100 listings myself and saved the $$$.
Was somewhat worth it, until i realized there is no real time syncing the inventory. WASTE of money

I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on so... to make a long story short, I uninstalled Etsify and I'll be seeking a full refund since I wasn't ever able to USE the app! When something costs this much, support needs to follow through and actually RESOLVE issues that come up, not ignore them and hope they'll go away! I strongly suspect this app does not work on OOAK (one-of-a-kind) items. If the SKUs don't match precisely, no reviews will be shown, rendering this app useless and worthless. At the very least, they could have saved me a week's time and told me that up-front (and issued a prompt refund) instead of making me wait around, thinking someone was helping me when they weren't. :(

Edited to respond to the reply: No direct contact information was visible for Etsify support so I had no choice BUT to contact Shopify (and they contacted you on my behalf that same day!) Saying SKUs are required is one thing, saying they must completely MATCH to show ANY reviews is another! Shopify's variations each require a unique SKU whereas Etsy collects all variations under ONE SKU and this is the fatal flaw in your app! Additionally, I asked support if an item selling in one place would mean no reviews would post for it if the listing was taken down for a OOAK item and never got a reply. I'm assuming this is the case since Etsify only seems to show reviews for that item on that item's listing.

This app is probably fine for those selling the same item over and over if it doesn't have any variations. It just doesn't work for one-of-a-kind items or items requiring variations. That needs to be clearly stated.

Support very very slow when you have a problem.. App does not work well. still waiting on support email from 4 hours ago on how to fix a problem..

If you have variations of products expect to pay more than just the $15.00 advertised, when it comes to my business I prefer instant support, it was hours before someone responded to my emails. This app has a Quota and if you go over the Quota it's more charges, I only have 89 products in my Etsy with many variation and would have had to pay a 1 time $69.00 just to resolve the syncing blockage they put on your account. I canceled and they still charged my account.

Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.

Really liked the app, until I paid for it and decided to cancel after most of my transfers were complete. It said I would be able to continue using the remaining data elements purchased until the end of the month, but it actually doesn't. It stops all your access right then and there and you cannot transfer anything further from that moment on. I literally had 3 days to use the app, but was charged for a month. Not really impressed and chose not to contact customer service to reimburse for $3. I was lazy and didn't want to manually enter in approximately 40 new entries from Etsy. Make sure you remember to cancel at the end of your monthly service.

We can't get the app to work. Unfortunately, it's completely unsuitable for us.

Before you install, just know that this app requires all products have assigned sku numbers to work. We installed the paid premium version to export/import Etsy reviews. I can not speak for how it actually works once your products are all set up correctly, as we uninstalled. We have requested a cancellation/refund and are waiting for a reply on that.

Buyer Beware. DO NOT SELECT A PLAN payment is taken and if you find it doesn't work for you you don't get your money back! This does not sync your product even if you upgrade to their syncing A product with zero inventory is transferred with a quantity of one creating inventory issues. and the worst part about it is you can't even try the app. you pay and then find out it doesn't work and your out even if you use for a half a day.