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I originally purchased this app for live updates from my Etsy shop to my Shopify but I did find out that I was mistaken, I will have to use their sister app, Syncr. As far as this app I have no problem importing my listings over from Etsy. The developer actually refunded me my $70 after finding out I needed it to sync. Although now I am doing more research I might go ahead and repurchase just because it was a fast and easy way to import. Whoops!
Nimo was very quick to answer questions & follow up.
Hello Porsha,
Thank you for taking the time to leave the review! I really appreciate it. Sorry for the misunderstanding, I'll make sure its more clear that Etsify does not perform automatic syncing in the description! :)
Best!
Nimo
I have close to 500 Etsy listings and this brought them over in one fell swoop. Saved me tons of time!
Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.
Works perfectly and good to see they're responding to feedback and bringing new features. Essential for any shop expanding from Etsy.
Thank you for the review! Thrilled to read this - please let me know if there is anything missing for you in Shuttle :) Best! Nimo
I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on so... to make a long story short, I uninstalled Etsify and I'll be seeking a full refund since I wasn't ever able to USE the app! When something costs this much, support needs to follow through and actually RESOLVE issues that come up, not ignore them and hope they'll go away! I strongly suspect this app does not work on OOAK (one-of-a-kind) items. If the SKUs don't match precisely, no reviews will be shown, rendering this app useless and worthless. At the very least, they could have saved me a week's time and told me that up-front (and issued a prompt refund) instead of making me wait around, thinking someone was helping me when they weren't. :(
Edited to respond to the reply: No direct contact information was visible for Etsify support so I had no choice BUT to contact Shopify (and they contacted you on my behalf that same day!) Saying SKUs are required is one thing, saying they must completely MATCH to show ANY reviews is another! Shopify's variations each require a unique SKU whereas Etsy collects all variations under ONE SKU and this is the fatal flaw in your app! Additionally, I asked support if an item selling in one place would mean no reviews would post for it if the listing was taken down for a OOAK item and never got a reply. I'm assuming this is the case since Etsify only seems to show reviews for that item on that item's listing.
This app is probably fine for those selling the same item over and over if it doesn't have any variations. It just doesn't work for one-of-a-kind items or items requiring variations. That needs to be clearly stated.
Hello,
Thank you for leaving the review. I wish you'd contact us directly and not Shopify support – we are not able to resolve Shopify support tickets :/
Moreover, It is mentioned in the App's page, Etsify's dashboard and the Export reviews page in Etsify (plus the How To page) that SKUs are required in order to export reviews (if you plan to only export reviews) - I apologize if if it was not clear enough and promise to make the notification more visible.
If you contacted us directly, we would have been able to resolve your issue much quicker.
We've issued a credit refund as per your request.
Thank you again and sorry Etsify did not match your expectation.
Best!
The Etsify team
I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.
Wonderful app for managing both Esty and Shopify
Very useful :)
Amazing! So much better functionality and easier to use than other apps I have tried.
Highlights are; ease of use, setting up listing rules, awesome automations (e.g. 3 options to 2, to accommodate Etsy), pricing rules, handles variations with ease...and much more!
Shuttle have set up the introduction so easily I didn't even need any help setting up and getting listings to Etsy sorted :)
I would give this app 10 stars if I could! I had put off listing all my products on my website (keeping them mostly on Etsy) because I was worried about the inventory updating. I wish I had known about Shuttle sooner! I was able to transfer all my products to Shopify easily. I love this app! Everything works seamlessly and effortlessly. I have had a few questions and Nemo has been right there with thorough and quick answers! I highly recommend Shuttle!