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Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!
I'm am so happy I found this App. This is my first year in business and I had no idea how to pay my sales taxes or find out how much. This app made it so easy for me to figure out. I was able to get a demo quickly and they walked me through the entire dashboard. I will like a pro now. Thank you!
The developer is amazing! He is always quick to help and answer questions, and he went out of his way to help me with sales tax issues. Sidr is my new sales tax BFF!
Excellent experience with Tongbo at Sidr!! Was very responsive, got back to me via email and chat and was easily available to make a video call with! Highly recommended and our store was set-up easily right away. Thank you Sidr, for making this a great experience and having excellent customer service!
Extremely fast and accurate help!
I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.
I really liked the app! It saves the need to spend time filling out returns. The support is just impeccable! They responded to questions and helped set up the app within a few hours. Thank you!
I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.
Thank you for your kind words Solomon! We try our best to provide the best service! We launched in mid-2022 and have earned the trust of hundreds of customers. We will keep improving our product to serve merchants like you.
Filing CA sales tax is a massive pain, and I have looked all over for a app that would help me file by each county. Sidr is the answer. It's very comprehensive and Tongbo on the support side is very helpful and quick. So glad I found this app.
I am so excited to use SIDR! It breaks out all of the state county and locality Sales Tax in such a simple way that I don't get from Shopify. Further, it breaks out international sales, which will help in preparing Forms K2/K3. This is a great addition to our tech stack!