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By far, SIdr Tax has the best support service among all that I have experienced. Tongbo was attentive in answering my questions and provided professional advice on my tax issues. He was so patient to deal with a newbie like me in this area of business. I was so pleased and would give a 10/10 rating for this brilliant service.
Highly recommended!
Very easy to use. Great customer service!
I installed Sidr, and within two days I have perfect sales tax reporting! Tongbo, the CIO, reached out personally to let me know the status of my store's data because it took some extra time to pull in all my sales volume. I already know this app is going to save me hours come sales tax time! Wonderful app, highly recommend!
Thank you for the review, and you are so welcome!
I used this app to help with filing my sales tax reports. Tongbo was very patient with me and extremely helpful!
Thank you for the review! We are glad that our app can be helpful to you.
I found the people very helpful and responsive to inquires. I look forward to an easier time reporting sales taxes.
Thank you for using Sidr Tax, and we are glad to be helpful.
I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.
Thank you for your kind words Solomon! We try our best to provide the best service! We launched in mid-2022 and have earned the trust of hundreds of customers. We will keep improving our product to serve merchants like you.