Recenze (163)

Celkové hodnocení
4,1
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
Datum úprav: 17. červen 2021

We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies work and make money... They take your money for insurance but they "forget" to pay out on claims. *Update*
If you have any customer service issues regarding payment, they send a generic email and don't bother to answer their phone calls. They will service your issue and then ask you to update your review but then 3 months, down the road, they "forget" to pay you again. This is ridiculous. You literally have to hound them to get paid.

superlinewholesale
Spojené státy
Doba používání aplikace: Více než 4 roky
7. červen 2014

Excellent and easy to use app, would definitely recommend it to any
online store owner to help with fraud prevention. Two thumbs up!

Love Designer Bags
Austrálie
Doba používání aplikace: 2 měsíci
22. březen 2016

Must have!! great tool to avoid fraud! don't think about it and get it

Sexyrealsexdolls
Spojené státy
Doba používání aplikace: 2 měsíci
Datum úprav: 3. červenec 2017

This app is a complete scam, so far I've paid them $941.05 to be exact and not 1 if my chargebacks within 6 months fit into their very one sided and narrow criteria of a " Chargeback ". Fraudsters have gotten smarter and the the Most common chargeback I've experienced are " product not received " which are not covered by Signifyd.... For obvious reason... Fraudsters are bolder these days and use their own cards ship it to their own house and then tell their credit issuer they have not received the product even if you have signature required its a 50/50 chance you will lose these claims. At the end of the day Signifyd knows what it is doing by only asking for 1% of your sales because theres 1% chance any of your chargebacks will even getting covered by them. This service is worth no more that 9.99 a month as a security app you use to do your own background check on customers payments and try your luck. The whole " chargeback guarantee " is a SCAM.

Godsofmankind
Spojené státy
Doba používání aplikace: Asi 2 roky
14. červen 2019

We can tell that Signifyd uses quality intelligence both through its tech and its employees. With a fast growing business like ours, it is important that Signifyd keeps up with our growth and has done so thus far. Always needing the best pricing and service, which we hope can continue to be an open dialog with them and their team as time goes on.

Organifi
Spojené státy
Doba používání aplikace: Více než 3 roky
6. listopad 2019

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware!

ZiplineSki
Spojené státy
Doba používání aplikace: Asi 2 roky
26. červenec 2016

The app may be useful if you have large volume of questionable transactions.

Etrexa
Kanada
Doba používání aplikace: Asi 2 měsíci
13. listopad 2018

I've used this app for close to 3 years and the service is getting worse. they've been charging me 3% of order totals for fraud protection when now they're offering 1% of orders to new customers. I HATE when companies do this. You've now lost a customer. Also, their support sucks.

Voltlin
Spojené státy
Doba používání aplikace: Téměř 2 roky
18. červenec 2016

Good app. Great customer service :)

Mrblancteeth
Spojené království
Doba používání aplikace: Asi 3 roky
Datum úprav: 29. prosinec 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Beneathyourmask
Spojené státy
Doba používání aplikace: Asi 2 měsíci