Signifyd‑Chargeback Protection , Počet recenzí: 159
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Podle hodnocení
Signifyd has been great. They guarantee us against fraudulent chargebacks. If we ever get a chargeback, they pay out quickly and within a few hours. The team is great to work with and the product is terrific. We highly recommend this service to all shopfy stores!
Before I had Signifyd I had this one fraudulent order that caused an expensive chargeback. It made me really nervous about processing other orders. This app gives you total peace of mind. The point of having your business is to make money - not lose it. There were a couple of times I got a chargeback and Signifyd reimbursed me pretty quickly. HIGHLY recommended for any store owner. I don't know why anyone wouldn't use this.
Signifyd has greatly improved our processing time on web orders by providing fraud protection. Less headaches figuring out what is legitimate and what is not. Fast processing of refunds as well.
We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need.
Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.
This is a must have app. We received an order with billing and shipping addresses the same and a low risk from Shopify. In the old days, we would have shipped, confident that it was a good sale. Today, we use Signifyd to avoid this.
In this case, one of my employees did not realize the guarantee was still in review and shipped anyway. Signifyd came back and said the order appeared fraudulent and we quickly contacted FedEx and had the package stopped and returned to us. That would have been a loss of several thousand dollars. Not only did we avoid a loss and chargeback, but by having a record of no chargebacks helps maintain a relationship with the payment processor.
I cannot understand how any merchant would not use this app. Now, if only they come up with a fraud protection app!
This is a NO BRAINER to add this APP to your store, especially because they allow a FREE version as well as then paying for more if you need it. I have found the Support to be excellent, and as I said overall, I feel like when the Consumer sees this LOGO, they feel even safer completing their transaction on my site. WELL DONE GUYS!
Thanks,
Ray Doustdar
BUICED Liquid Multivitamins
www.buiced.com
Excellent service to weed out bad charges and the people there are great to deal with!
Operational efficiency
Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com
We are a lifestyle brand for the fashion junkie and sneaker head who is passionate about high performance vehicles and the lifestyle that comes with it. The Signifyd app help us do business online with confidence that our customer are making authentic purchases with us. Plus the customer service is great and they are there to help with any questions you might have.