SMPS Product Question & Answer

Looks nice does the job. The only problem is once you publish a question, the question is published forever. If you delete or unpublish the question, the questions still remain visible on your store. I have contacted support 4 or 5 times and they have removed the individual question, but they have not given me a way to do this myself.

So anytime I want a question removed I have to wait 1-2 days for someone on their team to manually delete the question for me. Very inconvenient and just doesn't make sense.

This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers.

When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google.
I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!

Very nice and instant support and not expensive.
I will recommend to small business or who sell some products that may have many professional issues.

Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.

Simple to install makes a nice addition to our website.

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Great Q & A App! Fire Sale Approved!

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!