
Simplee Memberships & Rewards
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I looked for a while for a straightforward membership app and tried several other locking/restriction apps as well as subscription apps. None really did what I wanted, and I'm very pleased with Simplee as I rebuild my store around a membership model. Their customer service has been quick and helpful, and they've added custom code twice to help me get my new store off the ground. Thanks Simplee!
I needed an integrating app for my customer's digital asset library membership. The Simplee team have been super responsive to answer all of my questions. They got my integration installed and working within minutes!
Pretty simple and intuitive! For anything that isn't the team is INCREDIBLY responsive. They address any issues and solve them faster than I've ever seen from any other team! You can tell they care about their product and their users. There are some features I'd love to have for my customers that aren't currently offered and they actually asked me what I'd like to see in future product updates - to feel like you're heard and you may very well see those needs addressed is huge! Only way I'll ever stop using Simplee for my membership-based business is if they stop offering their services!
I've been using Simplee for about a month and have been extremely satisfied with both the app and very responsive customer service. A great choice with the features you need and not a lot of extra cruft.
I've recently installed this app, and it works just as you'd expect it to, and is easy to set up.
Not only is the software great, but the customer support is amazing! It's Saturday evening and I've been speaking with JP who has been amazingly helpful and patient with my requests.
So if you're not sure, go for it, it's amazing!!
I trialled the Simplee Membership app for my store, and was impressed by many of the features. Sadly my store is niche and I couldn't quite make this app work for my business model. I uninstalled it, and some of the code remained on my site which was not giving me a great result.
I am happy to report that I was able to contact the developers and they assisted me even though I wasn't going to be a long-term customer. Very quick and efficient service was provided by Grant and, before I knew it, my store was back to full working order with all of the unwanted code removed. In my mind this is the measure of REAL customer service... when someone is willing to help you even when you're not going to become a paying customer.
As a result I have been left with a good feeling about the developers. I shall absolutely keep this app in mind for a time when I do need its features, because I know that they will support me.
Thank you guys. Great work!
Excellent customer service! They went above and beyond for me. Grant (the person I was helped by) even pointed out ways that he could make my life easier using their app WITHOUT ME EVEN ASKING.
I will definitely continue to use Simplee Memberships for as long as I can afford it.
Fabulous app with the BEST customer support! Grant always goes out of his way to assist. Highly recommend!
The team at Simply Memberships has been exceptional. Every time I have a question, they respond promptly, often with detailed answers or helpful screenshots. I highly recommend Simply Memberships to any business considering a membership setup for their store. Thank you, Simply Memberships, for your outstanding support! You guys ROCK!!! I wish much Success to you all!!
Very simple and works perfectly; needed to consult customer service in order to set up what I needed, but their CS was very fast, responsive, and friendly. First request for custom support took about a day; second took only a few minutes! Will be sticking with them for a while.