Simply Shipping Protection

Simply Shipping Protection

Recenze (124)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
11. leden 2023

Percent rules do not work, so I abandoned this app. And also too expensive for an app that does not perform.

Barista och Espresso
Švédsko
Doba používání aplikace: 33 minutami
22. listopad 2023

Great Service. so much better than parcel panel insurance by a mile!

Victoria Queen | Live with Luxury
Austrálie
Doba používání aplikace: 32 minutami
22. listopad 2024

Amazing support!!

Liz Forte Shop
Španělsko
Doba používání aplikace: 24 hodinami
5. listopad 2024

Dossify
Švédsko
Doba používání aplikace: Asi rokem
11. únor 2025

Great app. Great customer support.

Where and What Co.
Spojené státy
Doba používání aplikace: 2 měsíci
21. listopad 2024

Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.

Lanavici
Kanada
Doba používání aplikace: Asi 2 hodinami
9. září 2024

Very great and professional UI. The team was also great to work with!

CasaMax
Filipíny
Doba používání aplikace: 5 dny
8. září 2024

Integrating Simply Insurance with my Shopify store was a breeze. It took minimal time and effort to set up and customize.

TuneTune
Spojené státy
Doba používání aplikace: 3 dny
29. červen 2024

This crap is now showing for ad, can't get rid of it

Beyioon
Slovensko
Doba používání aplikace: 2 dny
Vývojář Lucent Innovation odpověděl 30. červenec 2024

Hi Beyioon,

Thank you for your feedback. Based on our email communications, the issue you experienced was identified as a bug on your end and was resolved, unrelated to our app (screenshots attached for reference).

We have continuously provided support and follow-up messages to assist you, but we received responses that did not address the issue. To ensure transparency and reassure you of our dedicated support, we want you to know that we are still here to help with any further assistance you may need.

Thank you for your understanding.

Regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/EbJfH4FOZQpPvLVHrtZ8Gv4BSpWEs0-tbyhEceBuc62TPQ?e=mBKdJ9

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Edim1eR9TZhAjq4XI9bAtR8BDgrLK_Ma3Mt11Zz7vz7I8Q?e=iW0Rgo

28. únor 2024

Been waiting for a response for 2 days now, the app is not working properly anymore.

Galaxy Sabers Ltd
Spojené království
Doba používání aplikace: Více než rokem
14. říjen 2023

I was looking for a Shipping insurance app when I stumbled upon Simply Shipping Protection. The app was free and easy to install. Although I had some minor problems (in terms of aesthetics), the support team was able to immediately resolve it.

Fitmate™
Filipíny
Doba používání aplikace: 6 dny
29. červenec 2023

Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app

DesireSnags
Kanada
Doba používání aplikace: 24 hodinami
18. duben 2023

The app is perfect for adding free order-value and so a lot of profit more over time. The app is very simple and fast to set up. And if there was any issue, I contacted the support-team (In my case John Dee) which immediately wrote back and fixed the issue in a just few minutes. Very kind, thank you!

ccuddly
Švýcarsko
Doba používání aplikace: Asi měsícem
17. únor 2023

Finally I found a shipping protection app that was easy to install and integrate with my theme and also works well. I tried more apps but my theme is unofficial shopify theme and all those themes that I tried didn't work. I have searched for some time for a better app, and this is it. Also customer support team replied quickly to my request and helped me. Thank you! Best!

Volatis.ro
Rumunsko
Doba používání aplikace: 7 dny
Datum úprav: 29. listopad 2022

Reached out via the chat box and received awesome service! Although I am in the process of launching a new site this weekend, the rep walked me through my current setup and made sure I was good to go. It's nice to know that help is just a "chat" away. I appreciate you guys. Thank you so much,
Warmest,
BlingCrush
www.BlingCrush.Com

BLING CRUSH®
Spojené státy
Doba používání aplikace: 24 hodinami
20. listopad 2022

I want to take the time to appreciate the assistance I got from John D. He set up everything for our store, adjusted some visual customizations, and clarified how the system works from the merchant side. What else can you ask for?

The Gaming Eagle
Spojené státy
Doba používání aplikace: Asi hodinou
6. říjen 2022

Very Good app. It is a must have. It works perfectly. The support is very reactive. I recommand this app

Stylea boutique
Francie
Doba používání aplikace: 2 dny
29. červen 2022

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

LAVALOFFICIAL
Spojené státy
Doba používání aplikace: Asi 16 hodinami
15. červen 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

Curlfit
Nigérie
Doba používání aplikace: 24 hodinami
Datum úprav: 10. květen 2022

So far so good. I had some help with installing the app to my website and it was installed very quickly. I am hoping this will help with customers claiming lost or stolen packages. I have not had a claim through yet, but I do feel this will help me significantly when it comes to these issues. A customer now has an option at checkout to choose to want to add shipping insurance or not which is very nice!

Day&NyBeauty
Spojené státy
Doba používání aplikace: 4 měsíci
10. březen 2022

I really love this app! It has helped me add additional trust & protection for my customers while earning extra revenue for my business which is a plus! Definitely install this app if you haven't already :)

Brianna S. Beautique
Spojené státy
Doba používání aplikace: 19 dny
7. březen 2022

So far it has been great, especially with how often FedEx wants to lose packages. Customer care is quick and helpful

Built Athletics
Spojené státy
Doba používání aplikace: 4 měsíci
5. únor 2022

Percent rules do not work. They have some limitation that makes the highest you can charge $68.99. They will ask you to use flat rate rule. So prepare to make dozens of rules just to get this app to work. Doesn't seem the care about fixing the code errors.

Shop Corals
Spojené státy
Doba používání aplikace: Asi 4 hodinami
3. únor 2022

Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.

BLACK LIGHT CANDLES
Spojené státy
Doba používání aplikace: 6 měsíci
29. prosinec 2021

Very good app and helpful customer service. Thank you for your help on my shop.................................................................................................................................................

Smoke Ganja Co
Francie
Doba používání aplikace: 40 minutami
12. prosinec 2021

This app is just what I was looking for! We have had a few chargebacks for lost or stolen packages so instead of absorbing the added insurance we have our customers cover it through this app! John Dee WAS AMAZING! He was so quick to answer our questions and help me with my lack of technical knowledge in getting this app working smoothly. 100% recommended!!! Thank you so much team.

Mid-Atlantic Off-Roading
Spojené státy
Doba používání aplikace: 40 minutami
Datum úprav: 24. listopad 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.

Crazoulis Glitter & Craft Supplies
Kanada
Doba používání aplikace: 7 měsíci
23. říjen 2021

It was pretty easy to install for more than half of the steps. I had a little trouble towards the end, but I was able to get help right away and John Dee set everything up for me. He was even able to help with other questions I had that didn't involve setting it up. I'm really happy with their service

The Fancy Rock
Spojené státy
Doba používání aplikace: Asi měsícem
Datum úprav: 29. srpen 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Out of the Box
Spojené státy
Doba používání aplikace: 3 měsíci
20. srpen 2021

Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!

House of Knives
Austrálie
Doba používání aplikace: 2 dny
20. srpen 2021

This is the first time I've found an insurance app on Shopify that doesn't break my theme.
The support is ultra responsive. I understand the renown of this app.
Thank you so much for your help. Thank you for helping me stand out from my competitors.

Gotta jewelry
Spojené státy
Doba používání aplikace: 24 hodinami
1. červenec 2021

The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance

Cherrybetty
Hongkong – ZAO Číny
Doba používání aplikace: Asi 5 hodinami
Datum úprav: 2. červen 2021

It does work although you have to paste the various bits of code in yourself and the claims management only works in English.

Calça Thai
Brazílie
Doba používání aplikace: Asi měsícem
28. květen 2021

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

NorthWood Distributing
Spojené státy
Doba používání aplikace: 3 dny
Datum úprav: 15. květen 2021

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

Jackie's Chocolate
Spojené státy
Doba používání aplikace: 21 dny
6. květen 2021

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

Gym Resources
Španělsko
Doba používání aplikace: 2 dny
5. březen 2021

Tried installing on my own but was not working. I messaged team for help and they replied instantly and was able to get access to my store and get it up and running!

Southernlux Clothing Co.
Spojené státy
Doba používání aplikace: Asi hodinou
3. březen 2021

So happy with this app and the team behind it! They are very responsive and helpful with any questions I've had. I needed a replacement for EnGarde when they shut down and after horrible experiences with Route, was not going to make that mistake again! 100% you need this app if you are going to collect insurance - other third party apps that collect the insurance themselves and supposedly handle it all directly still take far too much of your shop's time. At the end of the day, your customers are still going to come to you if there's a shipping issue, so may as well handle it on your own and collect the insurance!

Wishes Craft Shop, LLC
Spojené státy
Doba používání aplikace: 21 dny
18. únor 2021

I use a lot of apps between all my Shopify stores. Simply Insurance is not only the best insurance app I have used, but the customer service may be the best out of any of the apps I have ever purchased. If you ship products you need this app!

TheBlowdryer.com
Spojené státy
Doba používání aplikace: 5 dny
17. únor 2021

I was looking for a replacement for Enguard when they shut down. I don't like the other apps for insurance because you don't have control over how the money is spent. This app is great, you receive the money, and you control the outcome of the shipping issues. Customer service is fast and friendly. Great app so far.

BrickandMirrorBeauty.com
Spojené státy
Doba používání aplikace: 5 dny