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couldnt install reached out to support no answer yetcouldnt install reached out to support no answer yet. wont install
Hi, I'm sorry you had issues installing our app. Our support hours are Monday to Friday, 9am to 5pm (UK time). As your request came in outside of these hours we weren't able to respond immediately, but one of our team will be in touch to help you get set up today.
It's not working how it's supposed to! I have 2 size charts showing up on every product page. It's very frustrating.
Hi there! It looks like you inserted the code into your theme twice, hence the size charts showing up twice. However, our support team have emailed you - if you'd like some help, they're ready and waiting so just reply to the email and we'll get the app up and running on your store in no time.
Best
Eastside Co
It would be a good app if it worked, but I tested out on the Debut theme (auto-installation) and could not get it to show on the site. I also checked the code, which had been auto-installed correctly.
Hassle free my A$$, this is not an easy install, it glitches out constantly, importing tables doesnt work so when you try to manually create a table there is no way to add additional fields. Trash
Hi - sorry to hear you've not had a good experience with the app. We normally have exceptionally good feedback about Size Matters so we'd like the opportunity to explore further. We have a support team who can assist - they've sent you an email; if you liaise with them they'll be able to get it up and running for you no problem and ensure it is hassle free!
Best
Eastside Co
The idea is very good but this app is very poorly developed. It does not install, even when I put the code, and it's too hard to customize measurements because I can't do it by product, and have to do it by creating tags and then matching them... it's just too complex like this. You know, the problem with all these app developers, is that they don't understand anything about business. Then, they are trying to create apps for people that they never questioned in regarding their needs. It would be smart if these 99% of app companies here actually asked us what we need before vomiting stupid ideas of apps all over the place.
Total crap. like others have said, unless you get it set up on the first go it is a bait and switch where you'll end up contacting them for help... total crap
This app deleted all of my info on each product, it was unique links and descriptions along with artist information and category type. On more than 100 products, TERRIBLE! Over a weeks worth of work!
Does not do anything after you click 'ADD' to create the new chart. Tried uninstalling and reinstalling a few times
For me, this app was SUPER slow. It was just setting there waiting for their server, which meant it would not show up on my store for a long time too.
não consgio fazer instalarkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
I'm sorry you weren't able to install the app.
Estamos aqui para ajudá-lo.
Our support team will email you. If you need help in Portuguese that is no problem.
Thank you
Eastside Co