Size Charts & Size Guide ‑ ESC
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couldnt install reached out to support no answer yetcouldnt install reached out to support no answer yet. wont install
Hi, I'm sorry you had issues installing our app. Our support hours are Monday to Friday, 9am to 5pm (UK time). As your request came in outside of these hours we weren't able to respond immediately, but one of our team will be in touch to help you get set up today.
Good addon.
I take away one star because of time needed for any update.
When you want to update your charts, it takes ages before it goes live
It's not working how it's supposed to! I have 2 size charts showing up on every product page. It's very frustrating.
Hi there! It looks like you inserted the code into your theme twice, hence the size charts showing up twice. However, our support team have emailed you - if you'd like some help, they're ready and waiting so just reply to the email and we'll get the app up and running on your store in no time.
Best
Eastside Co
I used this app for size charting and for customer satisfied experience. It was instant with setup, I did not need to do anything. I input all sizes in cm. However I typed conversion of cm in inches in the description table and pressed saved but this did not show under my products. It would be beneficial if we could add picture size guides.
I like the app but i would like to see international conversion chart templates for shoes, tops , pants and such. I bet everyone else would too and your ratings and following would sky rocket. The other apps dont have this feature and I would love to see it here.
Thanks so much for your review! We've passed your recommendations to our apps team.
Kind regards
Eastside Co
It's Free, but this app ultimately wants you to purchase the installation help for $12. The app conveniently links you to the "cart.liquid" page to add the code to your product page, however you cannot add the size chart to this section because it will not show up. I believe the developers purposefully did that which is a shame. In order to get assistance, you have to pay $12 each time. ..... Also, you are unable to customize the "look" of the size chart. You can only edit the fields with information.
It would be a good app if it worked, but I tested out on the Debut theme (auto-installation) and could not get it to show on the site. I also checked the code, which had been auto-installed correctly.
Hassle free my A$$, this is not an easy install, it glitches out constantly, importing tables doesnt work so when you try to manually create a table there is no way to add additional fields. Trash
Hi - sorry to hear you've not had a good experience with the app. We normally have exceptionally good feedback about Size Matters so we'd like the opportunity to explore further. We have a support team who can assist - they've sent you an email; if you liaise with them they'll be able to get it up and running for you no problem and ensure it is hassle free!
Best
Eastside Co
nice app. does what I need it to do without any problems
The idea is very good but this app is very poorly developed. It does not install, even when I put the code, and it's too hard to customize measurements because I can't do it by product, and have to do it by creating tags and then matching them... it's just too complex like this. You know, the problem with all these app developers, is that they don't understand anything about business. Then, they are trying to create apps for people that they never questioned in regarding their needs. It would be smart if these 99% of app companies here actually asked us what we need before vomiting stupid ideas of apps all over the place.