Skio Subscriptions (YC S20) , 196 değerlendirme

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7 Şubat 2023

Shoutout to Harris for a quick/painless migration! And to the entire Skio team for going above and beyond. Passwordless login is also making our subscriber experience much better.

Chef’s Cut Real Jerky Co.™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
Skio yanıt 7 Şubat 2023

Happy to hear you had a great migration and passwordless login has improved your subscriber experience. Thankful you are part of the Skio family! :-)

-Kennan

1 Şubat 2023

Love the user experience and the migration from another subscription platform was incredibly painless, thanks so Kobi and the rest of the migration team!

MK Supplements
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
Skio yanıt 2 Şubat 2023

Glad to hear you loved working with our migration team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

7 Aralık 2021

The Skio support team have been great helping us setting everything up! I would highly recommend Skio for any subscription needs.

Edible Beauty Australia
Avustralya
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Skio yanıt 7 Aralık 2021

So excited to be powering your subscriptions! Thank you so much for being here :)

-Kennan

12 Mayıs 2023

After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.

Sacred Rituel Beauty
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
Skio yanıt 28 Haziran 2023

Thanks for the review Sacred Rituel Beauty! Happy to hear you had a quick and efficient migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

11 Mayıs 2022

Extremely happy to have deployed Skio! Migration process was amazingly smooth and on time, customer portal/order management and omg the passwordless customer login - thank you.

UPTIME Energy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:23 gün
Skio yanıt 11 Mayıs 2022

Appreciate the review Uptime team! We're so grateful to have you as a partner :-)

-Kennan

27 Nisan 2022

Thrilled about Skio! Speed and responsiveness of development team is phenomenal. Also love the passwordless login system that replaces the default Shopify login. So much easier for our customers. Looking forward to the partnership ahead with Skio!

Wonder Monday
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:19 gün
Skio yanıt 27 Nisan 2022

We're so stoked to have you as a partner! Looking forward to the future as well :-)

-Kennan

27 Nisan 2022

If you're reading this, that means you're probably on the fence between which is the best Shopify subscription app for you. Stop researching and install this app now! Having worked with almost every subscription app over the years we were a bit skeptical at first, and the initial cost was a bit more expensive than what we were currently using, ReCharge. Here are just a few reasons why Skio so much better than ReCharge: 1. Customer login is a breeze, and ACTUALLY works. When we were on ReCharge we would get daily support tickets from customers saying they couldn't login. This would then force us to walk them through an "account reset". Not only is it confusing for the customer, but frankly it made us look like we had no idea what we were doing as a company. This got so bad and frustrating for customers that we lost multiple members because they were consistently annoyed with not being able to login and just decided to cancel all together. 2. The user interface is so simple that you don't need to spend days developing training content and FAQs for your customers. Within HOURS of us rolling out Skio we received multiple emails from customers saying how they loved the new customer portal and how intuitive it is. I think anyone would agree that those are the customer inquiries you want to receive. 3. Their support team is on it. Yes, they are a smaller company, so hopefully this level of service maintains with growth, but so far it has been amazing. 4. The migration was painless and their team helped us through everything. Just a few exports from ReCharge and we were ready to go. The one downside that we've seen so far is they don't support gift cards that well. We're told this is a limit with the Shopify side so there's not much they can do at this point, which makes sense. We've implemented a work around for the time being, and hopefully future updates to the platform and Shopify in general will better support gift cards. At the end of the day, we are extremely happy with Skio and are excited to see what they do with the platform to continue expanding functionality and integrations. Keep it up Team Skio!

Boo
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:18 gün
Skio yanıt 27 Nisan 2022

Wow thank you for such a thorough review Boo team! We're so glad you've been happy with your experience and we're very grateful to have you as a partner :-)

-Kennan

4 Nisan 2022

Awesome app so far, and constantly adding updates. Great team helping us through the setup and migration process.

Culture Pop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:18 gün
Skio yanıt 4 Nisan 2022

Great having you/team here + looking forward to the future!

-Kennan

6 Ekim 2021

So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.

Ugmonk
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:16 gün
Skio yanıt 28 Ekim 2021

Thanks for so much for the kind words! The team and I are super grateful to have you here + looking forward to helping you grow.

-Kennan

5 Ağustos 2022

Their salespeople are great humans, fun, and just overall a joy to chat with. Adrian Balakumar is a friend to me now and I'm stoked to give Skio a shot. In terms of onboarding? Couldn't be more seamless. They knocked it out in under 48hrs, white-glove service. All email flows were transitioned. It's wild. It took me longer to approve than it did for them to onboard me. This would be a 6-star review if I got a better placement with my bubble. :)

Perfy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
Skio yanıt 9 Ağustos 2022

Thanks for the thoughtful review Perfy team! We're so grateful you chose us to power your subscriptions and can't wait to see where this journey takes us :-)

-Kennan