Extensiv Order Management , Počet recenzí: 79

We are using Skubana more than a half of a year and Skubana is a great platform to use. The connections and navigation are easy and logical which makes it really efficient to track inventory and orders from all our Sales Channels. (Amazon, Shopify, Walmart, eBay). It supports our 3PL Warehouses via FTP and API connection. The interface is really friendly to users. You do not need any special skills to operate in Skubana. One more important thing is that Skubana is a rather speedy app. Import/export information takes seconds. Special thanks to the support team that is always there ready to provide with prompt, helpful and qualified response to pretty much any issue.

They have been a real help with organizing my inventory management across all the channels that I sell. They are always available to help and answer questions along the way. Recently Emily helped out with a self-inflicted problem and not only did she have a solution she did the work to solve it too. It was a tremendous help to me. Would recommend them to anyone with a small business and growing rapidly.

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

We love the ease and simplicity of using Skubana to automate inventory updates, processing of orders and shipment options from all of our channels. Their customer support and dedication to innovation and continually improve the software and user interface make it a great and reliable software to use, especially for any seller utilizing multiple channels. Easy one-click integration with Shopify and other channels as well as the ability to create bundles and kits makes it second to none. Highly recommended.

Overall, this program came to us at the perfect time. We went from inventory that was manageable manually, to inventory that just needed some sort of software to help us mange this. Ive been live for a couple days now and it seems like everything is going great. They have orderbots that implement automatic rules you make for your inventory and shipping. Every time ive had an issue, it was resolved in a matter of minutes. The customer support team at Skubana is on it and they know how to keep a customer happy.

Great app and wonderful customer support. Helps you optimize your business with great analytics and inventory control not just from Shopify but also other marketplaces.

In the sales call, we were told that we would have a warehouse management system with inventory scanning abilities, but it didn't exist.
Possibly one of the worst support teams I have ever had the pleasure of speaking with. Support took forever to get back to us during the day, and when they DID get back to us, 95% of the time, our initial issue was NOT read correctly or addressed properly. Additionally, talking to support was one of the most stressful things about using their software; it is as if they do not fully read and understand our issue and want to close tickets as fast as possible. It was impossible to get responses that weren't boilerplate "copy-and-paste" templates.
Inventory management discrepancies are very poorly handled. Everyday, we have fluctuating discrepancies for every single SKU. Support told me that this is "normal" and that there is no way around it.
Skubana has costed us more money than it has saved us. Everyday was a new issue.
Analytics modules and inventory value reports were NEVER accurate.
We can't even make transfers from 3PL's/our own warehouse to Amazon's warehouses.
Their forecasting model is just too simple for what we require. There is no flexibility in changing specific variables related to forecasting.
For the first half of our contract, PO templates did not work as how we were told, so we had to do janky workarounds to get it to work.
There is ZERO documentation for a lot of the features they have, which forced us to waste countless hours talking to support.
Now that we have had a terrible experience with Skubana, we want to switch to a real ERP. After talking with them, they will not help us with this and they are forcing us to sign a one year contract and we only need their software for 3 months.
Stay away from this company.

Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics.

As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business.

Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented.

If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana.

Skubana is a game-changer. Coming from a position where we needed to get our arms around the growth we've been fortunate enough to experience, we needed a solution that would solve the challenges of multi-channel fulfillment management. Selling multiple brands across Amazon (FBA) and Shopify (3PL fulfillment), managing everything was very daunting and there were so many times where it would go sideways on us. Now that we use Skubana, life has made things seamless allowing for us to concentrate on what we need to focus on...continued growth!

We tried Skubana because we struggled to manage our inventory across all our marketplaces that we sell on (Amazon, Walmart, eBay, Shopify, etc.). We previously pieced together software to try to handle everything. We certainly did not have a way to keep track of inventory properly or even calculate inventory value with precision in our warehouse or at the FBA warehouse. Using Skubana, we now have an all-in-one solution to handle our entire e-commerce operation. Skubana forced us to improve our efficiency and streamline our operations and allowed us to grow. Skubana definitely earned this 5-star rating.