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Didn't seem to work so well with Lightspeed and was expensive
We appreciate your feedback and apologize for any inconvenience you experienced with SKU IQ. We're sorry to hear that our integration with Lightspeed didn't meet your expectations. We're constantly working to improve our app and enhance compatibility with various platforms, and your feedback will be taken into account as we strive to make our services better. Our support team will be reaching out to see if we can assist you promptly!
Regarding pricing, we understand that cost is an important factor for our users. We aim to provide value for the investment made in our app through features, support, and continual updates. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We're here to assist you and address any issues you may encounter. Thank you for bringing this to our attention.
This app hardly works. Images don't sync and customer service is really really SLOW. Do not recommend. Answers to issues take about 15 hours!
Thank you for your feedback, we are sorry to hear that you've had difficulty with SKU IQ. Our team is researching your case and someone will be reaching out soon to make this right!
UPDATE: Our support team has resolved your issue and reached out to have you verify. Thanks for choosing SKU IQ and we hope you have a better experience going forward!
I reached out to support weeks ago and heard nothing. I’m not going to pay for an app I’m not using and can’t get set up properly so I deleted.
Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction seriously.
It's unfortunate that we didn't receive your initial support request. We want to ensure that all our users have access to prompt assistance and a smooth onboarding experience. To guarantee effective communication moving forward, we recommend reaching out to our support team via email at support@skuiq.com, which is monitored regularly to address customer inquiries.
Alternatively, you can connect with us via live chat during our business hours. Our team is available to assist you in real-time and can provide immediate help with any issues or questions you may have.
If you ever reconsider using SKU IQ or have any questions in the future, please do not hesitate to get in touch with our support team through the aforementioned channels. We're committed to assisting you to the best of our abilities and ensuring that you have a positive experience with our app.