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I had a set up appointment with Jorge Cubas, SKU IQ Sales Engineer & Support and he walked me through the set up with TikTok making it so easy for me. His knowledge of the platform is superb.
Thank you for sharing your positive experience with Jorge Cubas, one of our SKU IQ Sales Engineers and Support team members. We're thrilled to hear that Jorge provided you with an exceptional setup appointment and made the process of setting up with TikTok incredibly easy for you.
Jorge's knowledge and expertise are invaluable in helping users like you navigate our platform effectively. We're fortunate to have team members like Jorge who are dedicated to ensuring our users have a seamless experience.
Really good and helpful costumer service.
I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!
Thank you for your wonderful feedback regarding our customer service and your experience with SKU IQ. We're delighted to hear that you've found our customer service to be really good and helpful.
We're equally thrilled that you've found our app to be a 10/10 in terms of providing the information and tutorials you need to fulfill your requests. Ensuring our users have the resources and support they need is a top priority for us, especially for those who are new to our platform.
Great support team. Jorge was very helpful with my initial setup with lightspeed retail. The app works wonderfully once everything is linked. Order and inventory syncing is super quick. Names/prices take a little longer but still quick. The only downfall in my experience is that they dont map customer profiles with Lightspeed, so i cant really sync my orders or i get a bunch of duplicate customer profiles in LS. Without order syncing, i then miss out on all the reporting i need for item sales in LS which i rely on for purchasing.
So, while i totally recommend this app, just be aware of those things if you're using Lightspeed. Unfortunately i will have to look for alternative solutions but if the customer data can be mapped in the future i might be back!
Thank you for sharing your experience with SKU IQ and for the kind words about our support team! We're glad to hear that the app works wonderfully for you once everything is linked and that order and inventory syncing is super quick.
We're sorry to hear that you've encountered an issue with customer profile mapping in Lightspeed, which has impacted your ability to sync orders and access the reporting you need for purchasing. While we don't currently support customer profile mapping with Lightspeed, we appreciate your feedback and are always looking for ways to improve our app and make it more useful for our customers.
I'm new to TikTok Shop and without skuIQ I don't think I would be making this leap in expanding my business. The support has been phenomenal. Teshanie with the support team is a literal superhero. Everyone has been so helpful and kind, something that's rare in customer service these days. Thank you, skuIQ!
We're thrilled to hear that SKU IQ has been instrumental in helping you expand your business on TikTok Shop! Your kind words about our support team, especially Teshanie, are truly appreciated. We're here to provide exceptional assistance and support whenever you need it. Thank you for choosing SKU IQ, and we wish you continued success in your business endeavors!
It is a great app. It helps me to solve a lot of problems. The technician is helpful and patient. Well worth the cost.
Awesome! Thank you so much for your feedback!
SKU IQ works perfectly, is easy to use, and the tutorials are helpful. Their customer service is prompt and professional . We wasted a lot of time and money on other inventory integration platforms that were less intuitive, more expensive and lead to canceled sales. We are so glad that we found SKU IQ.
Thank you for your review! We're sorry to hear that you had negative experiences with other solutions, but we are so glad you found SKU IQ and we are excited to serve your business!
I sell my products in person and online. This app really helps me stay organized and on top of my online inventory while I sell in person. Its so helpful.
Awesome, this is what we love to hear!
I've been using SKUIQ for almost a year and I must say that I'm really glad I found this service. I use Square for my Point of Service Sales and SkuIQ help keep my Inventory on point between Shopify and Square. They are literally the middle man that helps connect both sites together. I would highly recommend SkuIQ if you are needing something similar in your business. Thanks Sadie/Sashay Couture Boutique
Thank you for being a loyal SKU IQ user for nearly a year! We're delighted to be the bridge that keeps your inventory in sync between Shopify and Square. Your recommendation means a lot to us, and we're here to continue supporting your business needs. Thanks, Sadie/Sashay Couture Boutique!
Used SKU IQ to connect to my TikTok Shop. There's only a few apps that can do this and I tried all of them. SKU IQ is definitely the best. Really good instructional videos and you can even setup a meeting where they go over the setup with you. Insane customer support. Highly recommend.
Thank you so much for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform was able to meet your needs and help you connect to your TikTok Shop successfully.
We understand that finding the right solution for connecting to TikTok Shop can be challenging, and we're honored that you consider SKU IQ as the best option among the available apps. Our team is dedicated to providing top-notch support, and we're glad to hear that our instructional videos were helpful to you. We also appreciate your feedback on our setup meetings; we believe in going the extra mile to ensure our customers have a smooth onboarding experience.
Your recommendation means a lot to us! We strive to continue delivering excellent customer support and innovative solutions that help our users succeed in their e-commerce endeavors.
I loved the app and used it every day. The customer service is great and I highly recommend this product.
Great! Thanks so much for your feedback :)