Recenze (364)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
10. listopad 2023

Thank you! Great Customer Service!

Cross-Border Worldwide
Spojené království
Doba používání aplikace: Asi 17 hodinami
Vývojář Sky Pilot odpověděl 13. listopad 2023

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.

All the best,
Customer Success Team

19. únor 2023

I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.

By the Lake mkb Designs LLC
Spojené státy
Doba používání aplikace: Asi 16 hodinami
Vývojář Sky Pilot odpověděl 20. únor 2023

Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.

Have a nice day,
Customer Success Team

17. květen 2016

Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.

Steam Powered Giraffe
Spojené státy
Doba používání aplikace: Asi 8 hodinami
28. leden 2019

Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.

PixelTools
Spojené státy
Doba používání aplikace: Asi 5 hodinami
Datum úprav: 1. prosinec 2021

Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)

Avalon Cakes | Cake and Cookie Planner
Spojené státy
Doba používání aplikace: Asi 4 hodinami
28. leden 2015

Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.

StitchSoup
Kanada
Doba používání aplikace: Asi 4 hodinami
22. srpen 2023

Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!

Kill Event
Francie
Doba používání aplikace: Asi 3 hodinami
Vývojář Sky Pilot odpověděl 24. srpen 2023

Thank you for taking the time to provide your review for our app.

We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.

If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.

All the best,
Customer Success Team

12. červenec 2023

Fantastic app and amazing customer service. Highly recommend with their team!!

In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.

Trünk Moves
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář Sky Pilot odpověděl 14. červenec 2023

We are delighted that you found this level of service delivered and would like to thank you for your review!

All the best,
Customer Success Team

8. duben 2023

Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!

Gitelman & Good Publishers
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Sky Pilot odpověděl 11. duben 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team

27. listopad 2023

So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.

Pryor Custom Craft
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Sky Pilot odpověděl 29. listopad 2023

Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.

Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!

Best Wishes,
Shop Circle Team