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Podle hodnocení
Hello there,
Thank you for your feedback.
We’re sorry to hear you had trouble with our app and that our support didn’t meet your expectations.
We did reach out privately via email to offer further assistance but didn’t hear back from you.
If you’re still experiencing issues, we’d be happy to help resolve them—please feel free to reply to our email or reach out again at any time.
Thank you,
The Shop Circle Team
Contact customer service to solve the problem perfectly, a great experience
Axel was great, he provided fast and professional customer service, I am happy with the app. <3
Everything went great. I was able to get the help i needed. Thank You.
Hey there,
Thank you for sharing your experience!
We're so glad to hear everything went smoothly and that you got the help you needed.
If you ever need anything else, don't hesitate to reach out!
Best,
The Shop Circle Team
Very good support experience.
Hi there,
We're thrilled to hear about your positive experience with our support team; your positive feedback is immensely appreciated as it helps us understand what we're doing right and motivates our team to keep improving.
Please, don't hesitate to reach out in case you need anything else or have any suggestions!
Best,
The Shop Circle Team
Very helpful support
Hi there,
We're thrilled to hear that you find our support team very helpful! This is the kind of experience we aim to provide for all our users - your positive review means a lot to us and we always try to be there for any assistance!
If there is anything else that we can do for you, please let us know!
Best,
The Shop Circle Team
Everything good
Hi there,
We're thrilled to hear that everything is going well with Sky Pilot! Your positive feedback means a lot to us; it's great to know we're hitting the mark and meeting our customers' needs!
Should you have any suggestions or need any assistance in the future, please don't hesitate to reach out!
Warm regards,
The Shop Circle Team
Hi there,
Thank you so much for your 5-star review - your support means the world to us, and we're grateful to have you as part of our community!
If you ever need anything or have any questions, feel free to reach out, we're always here to help!
Best,
The Shop Circle Team
Hey there,
Thank you so much for the 5-star rating; we're thrilled to know you're happy with the app!
If you ever have any questions or need assistance, we're here to help!
Best,
Shop Circle Team
Great support and easy to use interface.
Hi there,
We're over the moon to hear that you find our interface easy to use and our support helpful! It's fantastic to know we're hitting the mark for you!
Your feedback helps us stay on course and continue improving; thanks for taking the time to share your positive experience!
Best,
The Shop Circle Team
awesome
Hello!
Thank you so much for rating our app with 5-stars and for your awesome review! We're glad to hear that you're enjoying the app and we appreciate your support!
Please don't hesitate to share any ideas, suggestions, or even criticism you have; we love hearing from our users!
Thanks again!
Best,
The Shop Circle Team
Intuitive and easy to use tool
Hello there,
Thank you for taking the time to share your thoughts on our app!
We're pleased to hear that you find our tool intuitive and easy to use since we work hard to create a seamless and user-friendly experience for all of our customers!
Please don't hesitate to reach out to us if you have any more insights or suggestions to share, and if there is anything else that we can do for you!
All the best!
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!
I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.
Hi there,
We're thrilled to hear that you enjoyed our customer service!
We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!
We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!
All the best!
Działa bez zarzutu. Oceniam bardzo pozytywnie!
Hey there!
We are glad to hear that our app meets your expectations! Your positive feedback means a lot to us, and thank you for your 5-star rating and support!
If you ever need additional assistance, we're here!
All the best!
It's very simple to use, with no complicated steps. It's also very fast to download the digital products. I am very satisfied.
Hello,
Thank you so much for the 5-star review! We always aim to provide the best possible experience for our users, and it's wonderful to know that we achieved that with you!
Your feedback plays a significant role in our ongoing effort to improve our app, and please, if you need anything, do not hesitate to reach out again!
Cheers!
Fantastic service. prompt and very helpful and nice person.
Hello!
Thank you so much for your glowing review and for the full star rating!
We're thrilled to hear that you've had a fantastic experience with our service and that our team was prompt and helpful. These kinds of reviews make our day here at Shop Circle!
Please don't hesitate to reach out if you have any more questions or need further assistance!
Cheers!
Fast and friendly
Hi there,
We're thrilled to hear about your positive experience with Sky Pilot - Digital Downloads. 'Fast and friendly' is what we always aim for, and it feels great to know we hit the mark with you.
We can't thank you enough for this 5-star rating! Your support and voice are crucial to us and we're committed to making Sky Pilot - Digital Downloads even more efficient and user-friendly for you in future.
Your feedback is the driving force that helps us continually improve and serve you better. We value your perspective and look forward to keeping up to our promise of fast and friendly service.
Best Regards,
Shop Circle Team
A great app, simple and straight to the point. Nothing is missing and the support is great. Thank you very much.
Hi there!,
Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!
Should you need any other assistance in the future, do not hesitate to reach out!
Thanks again and all the best!
Hey there,
Thank you so much for taking the time to review our app! Your feedback helps us continuously provide top quality service to our lovely customers like yourself!
If there is anything else that we can do for you, please do not hesitate to reach out at any point!
Thank you again!
The product works very well and has everything I need. The support team is the main reason I will be staying. 5/5!
Thank you so much for your fantastic review! We're extremely pleased to hear that you find our product useful and it meets all your needs. The fact that our support team has had such a positive impact on your experience really makes our day.
We're committed to providing top-notch service and support to all our customers, and we're delighted to know that we'll be continuing our journey together. Your positive words motivate us to strive for excellence and do our best every day.
Remember, we're here for any further needs or questions you may have. Your feedback helps us continue to provide the quality service that you and all our customers deserve.
Best regards,
The Shop Circle Team
Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.
Hello,
We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.
We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.
Thank you for your amazing 5-star review. We look forward to continuing to serve you.
Best,
The Shop Circle Team
Estou gostando bastante da forma intuitiva que é a aplicação. Espero que em breve consigo iniciar minhas vendas com sucesso! A minha única sugestão é em relação a poder instalar uma aplicação a partir do link de download, sem a possibilidade do cliente poder efetuar o download, ou seja, executar o Setup de instalação a partir do servidor apenas.
I am incredibly impressed that I was able to get someone right away! A live person on Google Meets who walked my through everything step by step how cool! This platform is very user friendly & beginners friendly! Great job Sky Pilot! I will give you a shout out on my Youtube channel as well :-)
We're thrilled to hear that you had such a positive experience with Sky Pilot - Digital Downloads!
It's wonderful to know that our live support via Google Meets proved beneficial and that you found our platform user-friendly and beginner-friendly. Your shoutout on your YouTube channel is immensely appreciated! This kind of support truly motivates us to continue providing exceptional service. Thanks again for your enthusiastic review, and don’t hesitate to reach out if you need any more assistance in the future.
Best regards,
The Shop Circle Team
Great! I really love the app and the support! especially from Adis.
Hello,
Thank you for this glowing review! We're thrilled to hear that you're enjoying Sky Pilot - Digital Downloads and that you found our support, especially from Adis, helpful.
We work hard to provide top-notch service to our customers, and it's always encouraging to see it being recognized. Such positive feedback pushes us to continuously optimize and improve our services to serve you better.
We really appreciate you taking the time to share your experiences with us. Your input plays a vital role in our continuous growth and improvement.
Please reach out if you have any more suggestions or need any assistance in the future. We're here to help!
Best wishes,
The Shop Circle Team
So far the integration and the set up has been very easy and the required test order looks great!
Hello,
We are thrilled to hear that you found the integration and setup process of Sky Pilot - Digital Downloads to be easy, and that your first test order went smoothly! Your positive feedback means a lot to us.
It's always fulfilling to know that our efforts to facilitate a seamless experience are paying off. We will continue striving to provide an exceptional service to meet and exceed your expectations.
Please don't hesitate to share more about your experience, or reach out if you have any questions or require additional support. Your continued feedback plays a crucial role in shaping our service.
Kind regards,
The Shop Circle Team
Awesome personal, especially Muaza.
She helped with all my questions and she was very polite.
Thank you so much for your amazing feedback!
We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.
Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.
Best Regards,
The Shop Circle Team
i really recommend this app since this is easy to use and we can get free space for testing, thanks to the customer support name Harris btw. Thank you very much
Hi there,
We're ecstatic to hear that you're having a positive experience with Sky Pilot - Digital Downloads and that you're finding our app easy to use! It's great to know that you're making the most of our testing facilities and we're thrilled that Harris could provide the assistance you needed.
Your kind words and 5-star rating really mean a lot to us. Your feedback plays a significant role in helping us continue to improve our app and serve you better.
Thanks so much for taking the time to leave this review, and for recommending our app.
Best wishes,
Shop Circle Team
App is working great and I love the way it integrates with my shopify theme. Looks very professional.
Hi there!
We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!
Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.
Many thanks from the Shop Circle team.
So far this journey has been amazing! I am astounded by the help that the tech was able to give me. I'm glad I chose this app to start out with. It has been a great experience.
Hello,
We're thrilled to hear your journey with our app has been amazing so far! Your kind words regarding the assistance from our tech support truly make our day!
Your review helps us to continually improve our app and strive to deliver an even better experience!
Don't hesitate to reach out if you need any further help!
Best wishes,
The Shop Circle Team
I used Skypilot for over 8 years. They are amazing to work with. I never had one single issue with a digital product going through. Every purchase was seamless. Every client easily got their product. I highly recomend Sky Pilot for transferring any digital product. Easy and great price!
Hi,
Thank you so much for your wonderful review; we are thrilled to hear about your positive experience using Sky Pilot for over 8 years!
Your satisfaction with our service and the seamlessness of every purchase really makes our day!
Remember, your feedback plays a significant role in our ongoing effort to offer the best service possible!
Thanks again,
The Shop Circle Team
Super excited for this! They are very responsive and have a legit digital download platform!
We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.
Thanks again for taking the time to review Sky Pilot!
Best regards,
The Shop Circle team
excellent customer support and usability!
Hello there,
We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day.
Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement.
Warm regards,
The Shop Circle Team
Awesome support! This product meets our needs. Who could ask for more?
Hi there,
We're thrilled to hear that you're happy with our support and that our Sky Pilot app is meeting your needs! Your positive comments really encourage us to work even harder. We couldn't ask for a better review.
Please feel free to reach out to us if you need any assistance or have any suggestions - we’re always here for you and every piece of feedback contributes to the enhancement of our app's performance and the overall user experience.
Best,
Shop Circle Team
Easy integration and awesome customer support
Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.
We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.
If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.
Best Regards,
The Shop Circle team
Great app with great customer support
Hi there,
Thanks for the 5-star rating and the amazing feedback! We're thrilled to know that you're enjoying our app and that our customer support impressed you!
Remember, our team is here in case you have any further questions or need assistance with anything else. Thanks for being a part of our Shop Circle community!
Best Wishes,
Shop Circle Team
Really good so far, Switch from Shopify digital Downloads to sky pilot, jumped on a free 30min call and they set me up and even customised some code for me.
100% recommend if you sell digital products and the products
Hello,
We are thrilled to hear about your positive experience with Sky Pilot! We take pride in offering an effective solution for selling digital products and are especially happy that you found our setup call and code customization services helpful. Your strong recommendation means a lot to us.
Thank you for making the switch from Shopify Digital Downloads to Sky Pilot. We promise to keep doing our best to ensure you're met with top-notch service.
We value your feedback and encouraging words. Remember, if you have any other needs or questions in the future, we're always here for you.
Regards,
Shop Circle Team
Responsive and helpful! Great experience so far!
Hello,
We're thrilled to hear that you've had such a positive experience with Sky Pilot - Digital Downloads! Your kind words about our responsiveness and service made our day.
We appreciate the time you took to give us a 5-star rating, and we are glad you're enjoying our app. Your feedback is incredibly important to us as we continue to strive for the utmost quality customer service.
Do let us know if there's anything else we can assist you with. We're here to ensure your experience continually meets your expectations.
Stay awesome,
Shop Circle Team
Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented!
Thanks to them and can also suggest their service as a whole.
Hello!
We're thrilled to hear about your positive experience with our customer support, and we truly appreciate your kind words. It's fantastic to hear that our team was able to assist you quickly and effectively - assisting our users is our top priority at Shop Circle. Your recommendation means a lot to us.
We hope to keep exceeding your expectations and providing the high level of service you've found with us.
Remember, your feedback helps us in our goal of continuous improvement and enhancing our users' experience.
Thank you again for your glowing review and 5-star rating. We look forward to keep serving you!
Best regards,
The Shop Circle Team
Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.
Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.
Thanks again for taking the time to leave us a review, and for supporting Sky Pilot
Best wishes,
The Shop Circle Team
I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.
Hello,
We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!
Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.
Warm regards,
The Shop Circle Team
Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product
Hello! Your warm words mean a lot to us at Shop Circle. We are thankful for your high praise about our Sky Pilot service and we're pleased to hear that our team was able to assist you with your customizations, as well as answer all your queries.
We believe in providing our customers with the utmost care and attention, and your feedback affirms the hard work our team puts in every day. Do not hesitate to ask if you have further queries or need more assistance down the line. Your satisfaction is our motivation!
Thanks again for your stellar review and we look forward to continuing to serve you.
Sincerely,
The Shop Circle Team
I have used this app for four years and love it. It was easy to set up, and I've never had any issues. My customers found it easy to navigate, too. I highly recommend it to anyone looking to sell digital products. The integration with Vimeo was also beneficial.
Hi there!
We're really thrilled to hear that you've enjoyed using Sky Pilot for the past four years, especially its ease of use and customer-friendly interface. It's doubly motivating to know that our Vimeo integration has been beneficial for you.
Your positive feedback and recommendation to others mean a lot to us. Thank you.
Remember, we are always here to assist you and make your experience even better. Your feedback is what helps us evolve and grow.
Best Regards,
The Shop Circle Team
I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5
Hello!
We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX.
Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated.
Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best.
Much gratitude from the Shop Circle team!
Very fast to answer my questions & offer a video call with screen sharing ! Awesome customer experience !
Thank you so much for taking the time to leave us a 5-star rating - we're thrilled to hear that your experience with our customer support was awesome. Our team works hard to ensure that all queries are resolved promptly, and it's fantastic to know that they're making a difference.
Best wishes,
The Shop Circle team
Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!
Hi there,
We're elated to hear that you're having a great experience with Sky Pilot and that Danin was able to assist you! Your words are a testament to our team's effort to make our app user-friendly and efficient for managing digital downloads in Shopify.
We greatly appreciate your feedback and we'll pass your kind words onto Danin. You've made our day!
All the best,
Customer Success Team
Easy to use and support team fixed all my issues regarding assigning bulk digital download
We're delighted to hear about your positive experience! It's fantastic that our support team was able to swiftly address your concerns regarding bulk digital downloads
All the best
Customer Support Team
I'm Konrad, the owner of ModernClimb, and my experience with Sky Pilot has been nothing short of outstanding.
I installed Sky Pilot via Shopify to deliver our specialized climbing training plans. This was smooth, efficient, and most importantly, user-friendly. It streamlined our process and enhanced our service delivery.
Then there's Alessandro, the owner of Sky Pilot. He stumbled upon my Instagram ad, was intrigued, and decided to purchase one of our training plans to improve his climbing skills. The fact that it was delivered via Sky Pilot, the very app I had just integrated, was a delightful surprise for both of us.
What I appreciate most about Sky Pilot is its reliability and ease of use. It's not just an app; it's a powerful tool that has transformed the way we deliver our services at ModernClimb.
My experience with Sky Pilot has been fantastic, and I wholeheartedly recommend it to anyone looking for a seamless and efficient delivery solution. Looking forward to seeing Alessandro's improvements in climbing!
Thank you Konrad for your amazing feedback!
We are glad that you find our app useful. We are constantly striving to improve our app and make sure it is up to date with your needs. If there is any way we can make our app better for you in the future, please do not hesitate to let us know, and we will force Alessandro to train as hard as possible!
All the best,
Customer Success Team
Perchè è facile ed intuitiva
Thank you for taking the time to leave us your feedback. We value all customer feedback and appreciate your input. We will use your feedback to help us make improvements and continue to provide a product that you can enjoy. We hope you will continue to enjoy our app!
All the best,
Customer Success Team
I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.
Thank you for being a loyal partner for the last five years! What a ride!
We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app.
All the best,
Customer Success Team