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30 Mart 2023

This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!

Geilsk
Danimarka
Uygulamayı kullanma süresi:14 gün
Corknine Development yanıt 31 Mart 2023

We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,

Customer Success Team

28 Şubat 2023

Sky pilot and the sky pilot team

First I'll talk about the team. I started messaging sky pilot for customizations in the app that suits my website, and a cooperative, lovely, smiling, professional team welcomed me.

They quickly understood my needs and started implementing them straight away. I also owe Alessandro a special thank you for all his perfect assistance and for having the time to listen, meet and implement. The team is so aligned to their business values, to assist businesses to the digital world.

As for the app itself, it is so easy to use, it has an easy interface. I couldn't have found something better than that.

Thank you so much Sky pilot. Keep it up. I would sure recommend them to anyone

عالية | دار عالية للنشر
Mısır
Uygulamayı kullanma süresi:14 gün
Corknine Development yanıt 28 Şubat 2023

Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team, your feedback is pure gold to us. We are always happy to hear these words of encouragement.

We're more than happy to support you in your growth. Always at your service 😊

All the best,
Customer Success Team

23 Eylül 2022

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

Werkplan.Schnittmanufaktur
Almanya
Uygulamayı kullanma süresi:10 gün
Corknine Development yanıt 25 Eylül 2022

Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service :)

Cheers 🤩,
Customer Success Team

16 Kasım 2022

I was a total newbie, and this app was very easy to use. I had some "user error" problems early on and they were super helpful and very fast replying to me. I highly recommend Sky Pilot

Cuddle Cat Quiltworks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
Corknine Development yanıt 17 Kasım 2022

Thank you for the great review. We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing us!

All the best,
Customer Success Team

8 Şubat 2023

Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!

Kids Bible Teacher
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
Corknine Development yanıt 9 Şubat 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience. Thanks so much for trusting us and for spreading the word.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team

17 Haziran 2019

I gotta say, I am loving this app! We were using the free Digital Downloads and it was just not what we wanted - links were constantly breaking, zip files were a pain, and if someone wanted a refund there was no way to revoke their access since it was all done via e-mail. Almost half our customer service e-mails were just about links not working!

I am fairly new to the company and wanted to find a better solution and found SkyPilot - I was nervous because I am the LEAST techy person there is but it seemed pretty straight forward - and it has been! It's easy to install, easy to use, and does EXACTLY what we need it to do. It also looks so much more professional going through our site rather than an e-mail.

However, the real star of this entire product is Andrew - I must have asked him 1,000 questions before even purchasing to make sure this was right for us. He was so prompt and was able to explain everything perfectly. Once I installed I asked him a 1,000 more and he not only helped me via e-mail, but actually signed in and customized certain visual aspects the way I asked. Amazing. Hands down amazing.

We're still new to the app and just launched it a couple days ago but so far not a single bug, not a single problem. Wish all our apps were like this!!

BirdTricks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
2 Eylül 2018

This app has the best customer support service I've ever come across. Prompt, straight forward and intelligent. Andrew fixed all of my issues for me on the spot, incredible. It delivers the product to my customers exactly the way I want it and it saves me so much time and money. I HIGHLY recommend it.

Reemalarabi
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
12 Aralık 2018 tarihinde düzenlendi

Ok, maybe I was wrong. I thought the SkyPilot and ChargeRabbit are the same companies, but I got now (so quick as never before) an answer about that, referring to my review. They will do the support for ChargeRabbit too, so Andrew told me. That does not change anything to us that we could not use it for our business plan for selling distributions. Sky Pilot may be can helpful for downloads, but there is the problem with the big movie storage we need, so the monthly costs go up. So my proposal to Sky Pilot is to connect other of the many paywall sellers that are available now.
---------------
1st review:
We lost a couple of days to find out that it is not working for our business plan. We want to sell language learning movies as a subscription. That's it.
You have no Shopify cart, it will be bypassed directly to ChargeRabbit and the registration too.
Also, I get the feeling that SkyPilot and ChargeRabbit work together, there is the same support and it is the same delay. When you set up a question, it takes minimum 1 day. So we lost a lot of days, waiting for answers - most of them are not found in any description.
Why they have parted SkyPilot and ChargeRabbit? Maybe to take 2 times money.
So we change to a system that really delivers movies.
Emil Brunner
brain-friendly.com

brain-friendly.de
Avusturya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
18 Mart 2023

The Sky Pilot team have been great with helping me manage my downloads in store. Going so far as to assist me with the transfer of all of my data and re-link it to my new store, aswell as helping me customise my accounts downloads area. The product and team have been a a huge help and I would highly recommend it to any digital product seller.

BIMcraftHQ
Avustralya
Uygulamayı kullanma süresi:1 gün
Corknine Development yanıt 20 Mart 2023

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team

14 Ekim 2022

Very easy to use and integrate app. I love it! And the customer service is very helpful. Thank you, Alessandro, you are doing an amazing job!

Crochetree
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
Corknine Development yanıt 17 Ekim 2022

Thank you so much for your great review. We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service! Cheers 🎉