Slaite POD ‑ Print‑on‑Demand

We tried multiple services and nothing compared to the ease of Slaite's interface for designing & uploading shirts. And even more so, is there quick response times, reliability & consistency! Nothing but good things to say.

Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.

I have been very pleased with the customer support. As a new creator I've had lots of questions and Rosie has been very pleasant to deal with. They really do care about helping people.

password reset glitch, terrible support been emailing for weeks . icant get any assistance this has been a bad experience and i need it resolved

I am loving this app. The product creation editor is way easier to use and much better than the previous apps' editor I was using. I had my sister do a test order and the products arrived in the allotted timeframe and I was happy to hear the print quality and clothing were both high quality. Really really happy so far. Would love to see some sizing charts, as incorrect size is one of the main reasons for apparel returns. Beyond that, loving it.

Slaite POD has been a good app for getting our swag out to members during the pandemic. We have had a few bumps in the road but Rosie, our customer service person, is outstanding and always comes up with a solution in a very timely manner. I hope that they continue to expand their catalogue as it is a little small. We are very happy with them.

Great service , very fast and imprint quality is verry good ! Nice and complete selection of apparel. We love how simple, convinient and fast it is.
Higly recomended

Great communication and customer service, easy to use tutorials for getting your shop up and running, they are always working on trying to make there design process better so you can keep your customers happy, would highly recommend

Great customer service, speedy fulfilment times and incredible quality. Way to represent Canada Slaite!

Amazingly simple to connect and get up and running. Been going through some design changes and customer support has been refreshingly helpful. Strongly recommend getting samples of embroidered work as the manufacturing process is quite different from printing.

Our experience working with Slaite has been phenomenal. They have been highly responsive, helpful and flexible with our designs and samples, and we are loving the product (+ fast shipping/delivery). This app is super easy to use and the slaite x shopify integration is fully automated so you don't need to manually request fulfilment or manage inventory. Highly recommend this app & print-on-demand service!!

So we needed a simple solution for our merchandise and Slaite delivered high quality options! Is the app perfect? No, but given how it’s only been a year I will say that what they have done has been impressive! Pros:
- lots of options for clothes, and since it’s print on demand you can design to your hearts intent
- affordable costs for both the clothes and shipping - great customer support and user experience Cons:
- no international shipping options
- limited shipping options. They could only ship directly from their wear house. I’d love the ability to override shipping to a retail location/intermediate facility for holding while also keeping the record intact on my orders page
- the ui for designing the clothes can be buggy
- the pregenerated images put on the site aren’t transparent, which sucks for theming Will we still use them in the future? Absolutely we love the service and it is amazing. Fix the cons I currently have though and you’ll have a way better experience.

The SLAITE pod has been an amazing tool for my brand. They have an amazing selection of high-quality blanks and the website is easy to use. I would 100% recommend it to anybody starting a print-on-demand service.

Slaite has been an integral part of setting up my new apparel business. Their website is very intuitive and easy to navigate. The customer service team is amazing and the quality of their clothing is great. I also love that they're a local Canadian business!

Great customer service. Integrates seamlessly with Shopify. Canadian company that continues to add more great product to their catalogue at incredibly competitive prices for both product and shipping! Very happy that I discovered this company!

Great service no problems with the products and great customer service ! Products always feel comfy and high quality would highly recommend

I've been really impressed with Slaite since day one and have only grown more impressed week by week. For starters, the Slaite app/website integrates seamlessly with my Shopify store and the design tool makes it easy to create new apparel items. Perhaps the best part about dealing with Slaite so far has been the backend customer support I've received from Rosie and the rest of the team. As with any new endeavor there are questions and issues along the way, and we've received excellent service from the Slaite team so far. It's also crucial that POD drop-shippers offer fair pricing in order for the seller to be profitable, and I would absolutely categorize Slaite as very fair. The catalog of products is not huge right now but they are growing and adding new items every week and don't foresee this being an issue in the meantime.

Working with Slaite has been a dream come true! As a new brand and never having used Shopify before, Slaite’s customer service rep went above and beyond with assisting me during my launch. From designing, creating samples, and answering questions about Shopify, Slaite was there for me!
When creating my brand, it was especially important to use a Canadian POD drop shipper and after testing a few from other provinces, I was thrilled to find Slaite right here in Ontario. Communication/ Feedback is always professional and timely. Slaite stands behind their creators and understands the importance of quality.
Looking forward to growing with this company!

Slaite has been a lifesaver in getting started within E-commerce. Like all young companies we've been working hard to get our name out there and testing new products frequently. Slaite has been great in helping us try new things and so easy to use within Shopify. Even when there were hiccups, Slaite's customer service team has been AMAZING. I can't speak highly enough of how quick and professional they have been to work with. They also take our feedback very well and actually put it to use. Definitely the best customer service we have experienced as a business. Thank you Slaite!

As a new brand and start up I was really worried about finding a good trusted POD and Drop shipping for my business. I am so happy to be partners with Slaite POD. This company is amazing to work with. Easy to communicate with, seems like they are always available to talk with. They really encourage feedback and suggestions to strengthen my brand with new creative ways to showcase it. If you are looking for a Great Canadian POD company, take a look at Slaite.