CS ‑ Smart Bulk Image Upload
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Great app when dealing with large amounts of data and images. Contacted support for help on matching metafields and they made the change overnight. Contact support again for one to many matches and made the change while in chat. Great customer experience and support. Highly suggest this app when dealing with a lot of images.
Thank you very much for your review, it means a lot for us 💚 We try to do our best in support.. Since we are in European timezone, our response may have a delay at nights but we check these cases in the morning as the first thing to do and help our users as soon as possible 🙂
Really Powerful app. Very easy to use, I bulk uploaded 9,000 images with only a few issues caused by a few outlier SKU numbering formats. I used the in app chat to talk with the developer and they helped me get those last few issues sorted out within 10mins of starting the conversation on a weekend!.
Throughly Recommend !
Thank you so much for your review an recommendation. We always try our best to support our users :)
❤️ If I could give 100 stars, I would — five just doesn't do this app justice. The app itself works flawlessly, but what truly blew me away was the support. Even before I had paid a cent, Özkan personally helped me for hours, both through chat and even a live meeting, making sure the image matching worked perfectly for my setup — and most of this on a regular weekend!
The ease with which they could tailor the app to fit my very specific needs speaks volumes about how well it’s built under the hood. And the level of support I received — without even having spent one dollar yet — is the kind of customer experience you rarely get even when paying hundreds of dollars a month.
Before finding this app, I had tried a few others, despite seeing the great reviews here. Every time, I ran into some issue: either the matching just didn’t work properly, or the systems were too rigid and limited. Reorganizing and renaming 150,000 images and reuploading them to a Dropbox wasn’t an option for me, so I’m incredibly thankful that Özkan and the team simply made it work like a breeze.
I genuinely cannot recommend this app or the amazing team behind it enough!
Wow! Thank you so much for your incredible review! 🌟 We're genuinely humbled by your kind words and thrilled to hear that Smart Bulk Image Upload was precisely what you needed. Supporting merchants like you, especially with complex setups, motivates us daily. It was an absolute pleasure working with you to ensure everything ran smoothly, and we're so glad the app was able to adapt to your specific workflow without compromise.
Knowing that our support made such a difference, even before your subscription started, means the world to us. Great tools should come with equally great support, and your feedback reaffirms that we're on the right track.
Thanks again for trusting us and for generously sharing your experience. We’re here whenever you need us! ❤️
By far the best support experience I had with an app. Like most of the apps, you always might have questions to take the best advantage of it. The support took hours until we found a solution, wrote me followup emails on Sundays etc.
I highly recommend Smart Bulk Image
Thank you for your great review :) We are always here to help our customers.
I just tried this using the free 25 images upload. I used my Dropbox account and selected a folder. Everything worked perfectly. This is a very easy to use app and is quite the timesaver. I will be signing up for the paid version.
Thank you so much for your review 🫶🏻 Smooth onboarding and saving time are our priorities for our users. Its great to see that we are on the right track🙏🏽🙏🏽
Very useful app for bulk upload images. The support team is very helpful and reply to my question promptly.
Thanks a lot for taking time to review and we are glad to be able to help you and our users. :)
Customer service available promptly when I needed help. We will continue to use this app.
We do our best for supporting our users and help them as soon as possible 🫶🏻 You know where to find us incase of emergency 🙃 Since we are in European timezone our response may have a delay at nights but we are checking the support requests in the morning as the first thing to-do✌🏼
AMAZING Customer Support! I have never interacted with such helpful customer service representative as Özkan. The app itself is great too, everything works as they should. Highly recommend.
Thank you so much for your AMAZING review 🤩 Its great to see we could help you! Please let us know if you need further assistance or have any other questions, we will be here 🫶🏻
This app is absolutely amazing. It saves us a lot of time, has worked perfectly so far and the response to questions and ideas is quick, solution-orientated and friendly. It has enabled us to significantly optimise our photo process. What's more, the same app provider has developed other apps that work seamlessly with this one. Even though the app is expensive, it is absolutely worth it from our point of view.
Thank you so much for your kind words and detailed feedback! 🫶🏻 We’re thrilled to hear that our app has been a game-changer for your workflow and has helped optimize your photo process.💪🏽
Our goal has always been to save you time and provide seamless solutions that truly make a difference in your business operations. It’s also great to hear that our other apps have integrated well with your needs—creating a cohesive experience is what we strive for!😊
Your recognition of our support team means the world to us. We’re always here to ensure you have a quick, friendly, and solution-oriented experience.
Thank you for trusting us and seeing the value in our app. We’re committed to continuing to deliver tools that empower your business. If you have any further questions or ideas, don’t hesitate to reach out!🙃
I wish there was a way I could give this app 10 stars.....5 stars for the app & 5 stars for the customer support, app is very easy to use & customer support shows how the support should function for all the apps on shopify...Thanks Ozkan you really make my work on shopify real easy.