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This is an update to my original review of this product (shown below). I am changing my rating from 1 star to 5 stars due to a response from the "powers that be" for this app. It appears that I am the fault of the app malfunctioning due to some unintentional changes to some of the node settings. The repairs have been made and this app is working as it was intended to work. My thanks to the Smart RSS Feed personnel for their explanation of what was wrong, why it happened, and correcting the issue.
Original Rating: Although the concept of this app is good, the customer service/tech support behind the product is either extremely slow or non-existent. One would think that if they were serious about a fee for this app that they'd take better care of the issues that this app has, such as this:
"This page contains the following errors:
error on line 14 at column 14: error parsing attribute name
Below is a rendering of the page up to the first error."
I've been waiting for 10 days for some response to my support ticket with literally no action from this app's support personnel. I'll give it a few more days, but I'm not going to keep this app if no one is going to maintain and service their customer base. IMO? Shoddy management
If a response and fix are provided within the next 3-5 days, I'll consider updating this review to a better one. However, based on my current experience of this app's management, I'm not too hopeful that that's going to happen.
The issue associated with RSS feed on your store has been resolved. Due to some node name changes made by you, the RSS feed became invalid and the error showed up. We have restored the default value. Once you reinstall the app, the feed should work fine. Please don't make any changes to node names.
Your ticket went unanswered because you had provided incorrect store URL. We get lots of spam tickets daily and verification of store URL is an approach we use to filter out such tickets.
If you run into any further issues, please let us know.
This app is a life changer for me. Just created tones of Pinterest Pins in one click.
Really like it.
Thanks for the awesome review. This would motivate us to put in more efforts.
That's what I need, auto feed from shopify to pinterest.
Thank you.
Easy to setup and affordable.
good
Working to troubleshoot issues i have been having. Helpful application and hoping the support is a helpful as well.
A good idea to have such an App, but I didn't get any response from the developer when I needed help for a second time, hence I can't recommend it.
J'utilise cette application sur plusieurs shop pour gérer les flux pinterest et j'en suis absolument satisfait, la note 2 étoiles n'est pas mériter !
Excellent customer support, great app - works well with Facebook Instant Articles.
At first I couldn't get it to work right, and customer support continued to work with me - both my own troubleshooting and by making changes to the app.
Highly recommended!
Cette application m'a permis d'envoyer plus de 1000 produits sur pinterest !! Longue vie à cette app !
This company is no existence, I wrote them three messages; with three different questions. The application has a lot going on, I did not want to deal with any redirects, blocked urls, or domain errors if I decide not to go with the app. I waited 13 days, and I did not get one reply. I checked my emails: junk folders, indox, and even there hosted site email. You need customer service to run a business. Good luck
I find this app great, it's awsome!
I've made an RSS Feed file to my Pinterest and it's working very well!!!