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The TK Digital Team has 5/5 support. We were using the service just fine for the last two years with no issues. We recently updated our theme to the new Shopify framework, which made the tabs disappear but after giving there team access, they quickly put them back live. The app itself is very easy to use, and they have priced it well for what it does.
EDIT: Thank you for clearing up the integrity of your product. I appreciate that. Good to know the support was so was so helpful and caring. EDIT: Well I have cancelled my subscription and removed your code from my site as precaution. Id appreciate it if you could tell me when it is no longer being 'falsely flagged' as malicious and I will reinstate your app and change the 1 star rating if cleared. Regards. Original Review:
YOUR DOMAIN IS TURNING UP AS !! I PAID FOR YOUR PRODUCT AND ALL!!! static.tabs.tkdigital.dev 151.139.128.11 ! Heres the virus report: https://app.any.run/tasks/b1619f54-eea7-432e-aec8-895b54fa01bd
Hi there,
UPDATE2: any.run whitelisted our domains so it's not flagged anymore! Here's response from their support team: "We reviewed your request and changed the internal detection rules. Now everything is working well.
Please you can see below an example of a task.
https://app.any.run/tasks/63bd673a-37ec-479d-9b3c-9500e821405c"
UPDATE: we've received following update from our CDN provider "This happens because someone uses our services for their gambling etc services. Our abuse department takes care of these accounts swiftly, but the results of those scans remain the same. For instance if we take a look at these scanners, they'll show you that it isn't malicious:
https://www.virustotal.com/gui/url/55752c30c711040d5b63c47d4286fecdfd8eeb6dd39009af928b42b040e31657/detection
https://metadefender.opswat.com/results/url/aHR0cHM6Ly9zdGF0aWMudGFicy50a2RpZ2l0YWwuZGV2/overview?lang=en".
We've contacted any.run and we're still waiting for them to re-scan and remove that flag from our CDN provider IP addresses.
ORIGINAL REPLY:
First of all I truly apologize for the inconvenience. Our app don't have any malicious software of course. static.tabs.tkdigital.dev is our CDN domain, we're using one of the best CDN providers - StackPath - to deliver our static assets (js files) fast and reliably to visitors in any corner of the World.
It looks that StackPath CDN IP address where our domain points was flagged by any.run as MALICIOUS. Not sure why that happened (probably because some other StackPath content served by the same server was flagged), we're now working with StackPath support engineers on that situation and we'll do our best to fix that issue ASAP.
So in short, any.run flagged CDN provider IP address as MALICIOUS and that affected other users of that CDN provider, incl. us. Problem is not in malicious scripts on our end, but in flagging all the CDN server users by any.run. We'll do our best to remove that flag from our domain asap.
Thanks,
TK Digital team
Absolutely love this app! Has already made our website look more professional and flows sooo much better. Definitely need to watch the videos to make sure that you are doing it right but they are super easy to follow. Loved it so much that we bought the lifetime plan straight away! Had a small technical issue, however support was straight onto it and fixed it up within the hour. Absolute legend!
Works great and the support representatives helped me in a matter of hours to make the plugin work from Right-to-Left according to my site's language.
While it would be great for this app to function great out of the box I do understand with all the variations in Shopify it can be hard. Honestly not sure why we have to pay for something that should be standard. That being said the price for this app is very reasonable. The support has been very responsive if I need something and they go in and fix it. It can be hard to find companies that will offer a quick turnaround and actually help rather then making you do everything. I signed up for the yearly plan and the free trial was nice to give it a try. I like that there isn't a ton of upselling for little features and they keep it simple. I'd recommend using this app if you need to add tabs to your store!
This app is very easy to set up and does exactly what I had hoped for with creating tabs to clean up my product pages. Thanks
Thank you. Tout fonctionne parfaitement bien et cela permet à mes articles d'etre bien classé et de ne pas avoir une rame trop importante sur un telephone par ex
This App is awesome. It's easy to setup and looks very nicely. When something doesnt work properly the Support answers within a few hours (in my case it was less than an hour). Highly recommended!
I had a problem using the app on my theme. The support team were very responsive and resolved my problem very quickly. The app also works very well.
I am using this to condense a lot of product information into a very compact space offered in a user-friendly way. It renders very clean and is stable across platforms. I like how simple this application is to set up and manage. I mean really! It never seems to conflict with other apps and does not mess with my code. Well worth the annual fee.