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I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience.
However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected.
Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing.
I hope the support team can expedite their response and address this matter promptly.
We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox.
This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English.
Anyway, we are going to respond to the ticket separately with resolution.
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5.
luv it
Great app - Abhishek was quick to help me install and customize it, and it's been working great so far. Integration with Quick View would be a great feature, but I hear that is in the works.
Great addition to our site, for a great price. Easy to set up and customize but if you have trouble Smart Wishlist staff will help for free. They even contacted me directly to let me know of some customization changes I could make to improve the app and it's use on my site. Definitely recommend this app if you are looking for a wishlist option for your customers.
We absolutely love this app. It was great when customers didn't need to create an account, and the option to now save the wishlist makes it even better. Support has been fast and great - they've taken good care of all our questions and set-up, even as we went through a change in theme and design. Get this app, your customers will love it!
This app is brilliant, lots of options to make it look elegant and fit in with your sites aesthetic. Most importantly our customers love its functionality. That would be enough for me to give it 5 stars but their customer service takes it to another level. Don't hesitate to get it.
Easy to use + powerful features. 10/10 customer support.
I tried a few different wish list apps before finding this one. I can honestly say this app has everything I was looking for! The ability to have a wish list that doesn't require the customer to log in is essential in my opinion!
The customer service is top of the line. I added this app late into a Saturday evening and requested for them to set it up for me. Within a couple of hours it was up and running! They even customized it to match my theme. The next day, Sunday, I requested a modification and it was done immediately.
I am rating this app five stars for being an outstanding app and also for the excellent customer service. Thank you!
It took me a while to try out the other wish lists...I tried every wishlist within Shopify apps and this one was the winner.
This app can be customized very easily if your shop is bilingual. Everything within this app is in both English/French for best customer experience.
Customer support is great, they replied with a fix in a very short time. My customers are already using the wishlist and they are very happy!