ChatGPT:AI Blog/ SEO Optimizer , Počet recenzí: 317

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 17 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
13. leden 2024

have not yet tried it

My Little Store
Spojené státy
Doba používání aplikace: 13 dny
2. leden 2024

There's no free tier; it's misleading to claim on Shopify apps that there's a free tier when we have to opt-in for a free trial that will charge me if I forget to set it off.

Needitnowshop
Itálie
Doba používání aplikace: 8 minutami
Vývojář Innovation Labs. odpověděl 8. leden 2024

Hi there! Rochelle here. I have reached out to you via email. I would love to resolve this matter with you so please reach out to me at support@felex.co

27. říjen 2023

Deleted the app and still taking my money i will back charge for fraud

Bio-Stria
Kanada
Doba používání aplikace: 18 dny
10. červenec 2023

This app was nice until I realized that this company doesn't have a way to cancel your subscription and will continue to charge your card on file long after the trial is over. I'd like to cancel my subscription. I attempted emailing them but it appears they don't respond to that either. 0/10 would not recommend.

Cosmic Charm
Spojené státy
Doba používání aplikace: 3 měsíci
21. srpen 2023

Scam! Avoid use this app!! No customer service or support either… Asked them to cancel my subscription last month but didn’t end it and still draw money for another month… Also the chat support is taken away on their site… 1/5

Lxytrip
Švédsko
Doba používání aplikace: Asi 2 měsíci
Vývojář Innovation Labs. odpověděl 25. srpen 2023

Hi! Sorry about that! Please get in touch with me at support@felex.co so I can help you with this. I am looking forward to your email.

-Rochelle

15. únor 2023

Fantastic Service I recommend this app. It does all the work for you so you can spend time on things that matter.

Musselman Pets
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Innovation Labs. odpověděl 1. březen 2023

Hello there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions!

Datum úprav: 28. březen 2023

No customer support at all. They promise a free 1 month for giving reviews, but then turn silent and ask for payment. Have sent them more than 4 inquiries but no reply from their end.

Grateful Babies - Rockstar Mommies
Indie
Doba používání aplikace: 12 dny
Vývojář Innovation Labs. odpověděl 27. březen 2023

Thank you for your feedback! We value our customers' opinions and will use your input to improve our services. I will forward your message to the team so we can look into it. If you need any further assistance, feel free to reach out to us and we'll be happy to help you! - Irene

12. březen 2023

Won't import all the products from my store. Asking me to review your product before I can even get a chance to use it and I have to put at least 100 characters, this is not a great start. will update review if i can figure out how to import all the products from my store.

Max's Family Store
Spojené státy
Doba používání aplikace: 9 dny
Vývojář Innovation Labs. odpověděl 27. březen 2023

Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Could you provide us with more detail about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Irene

Datum úprav: 28. květen 2023

So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!

Adore Your Skin
Spojené království
Doba používání aplikace: 3 dny
Vývojář Innovation Labs. odpověděl 30. květen 2023

Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.

-Rochelle

Datum úprav: 7. březen 2023

App does not work. Everytime I try to use the product description feature, I get the messasge "Internal server error". Would not recommend.

Green Trail Apparel
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Innovation Labs. odpověděl 27. březen 2023

We are sorry to hear about your experience but thank you for sharing it. Your feedback helps us know what we can improve on. Rest assured that appropriate actions will be taken to address your concerns. We are committed to resolving issues and would love to help you. Please feel free to chat with us or send us an email so that we can investigate this matter immediately. - Irene