Avaliações (593)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
21 de julho de 2023

I recently changed our email marketing platform to SmartrMail and I'm extremely
happy I did. Not only is the platform easier to use, but the customer service is unparalleled. During the transition I've been talking to Moe through Zoom meetings and email and he has helped to make the process seamless. Not only did he coordinate our customer list migration to SmartrMail, but he also worked directly with me to ensure all was set up correctly and that I was comfortable with using the platform. As a small business owner, this level of customer service is invaluable. I highly recommend SmartrMail

Sunset Bay Candy
Estados Unidos
About 2 months usando a aplicação
Questão respondida por SmartrMail 23 de julho de 2023

Good morning Sunset Bay Candy team 🍫🍪🍭 Thank you for much for your feedback, we're glad to hear that you appreciate SmartrMail's onboarding experience. We're looking forward to seeing Sunset Bay Candy reach new heights with an airtight email marketing setup. Feel free to reach out if there's anything we can assist you with. Have an amazing day ahead!

25 de janeiro de 2020

So easy to use compared to other email marketing apps! Also bringing information and photos from Shopify is automated. Makes things a lot easier :)

Cocoonhouse
Finlândia
About 2 months usando a aplicação
15 de março de 2020

Love the emails you send providing ideas and instructions how to make the most of SmartrMail. The communication is top notch! The platform is super user-friendly and makes drafting an email really easy. The end product looks so professional, too. I will never need to use anyone else for my email marketing now that I've found SmartrMail!

Curvygirlplus
Estados Unidos
About 2 months usando a aplicação
28 de janeiro de 2023

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

Huckle Bee Farms LLC
Estados Unidos
About 2 months usando a aplicação
Questão respondida por SmartrMail 29 de janeiro de 2023

Hi Huckle Bee Farms team 🐝 Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team has been able to assist you. Feel free to let us know if there's anything else we can help you with! 😊

15 de novembro de 2020

Excellent app with set & forget automations that really work. I've noticed a huge uptake in our abandoned cart and product recommendations. I couldn't be more impressed with the service I've received or the app.

Burkes Cycles
Nova Zelândia
About 2 months usando a aplicação
20 de outubro de 2016

Couldn't be happier with Smartrmail for my email marketing. I've used Klaivyo and actually loved their flows and features but unfortunately my sales dropped off compared to mailchimp. While smartermail may not have every single feature, my emails have better open rates and my sales have improved with probably less work.

I'd recommend using their product recommendation emails, I've just set them to send every week and I get sales without even trying. EASY! Abandoned cart emails have been getting decent sales too on the 2nd send.

Keep up the great work guys!

Coffeecollective
Austrália
About 2 months usando a aplicação
23 de junho de 2020

Great functionality and integrates nicely with Shopify. I like the Dashboard and and how easy it is to modify and add/adjust elements in my newsletters.

Sweet Paws Dog Bakery
Estados Unidos
About 2 months usando a aplicação
Editado a 19 de setembro de 2017

9/19/17 update - so we did not heed our own advice and we got bitten again...sheer laziness on our part. Buggy software and terrible support. Don't go down this path. We are exiting today!
2/8/16 - Beware using this product. We have been bitten by poorly tested and buggy software that are cause for embarrassment....far from promoting your products it will turn customers away.

Toyrist Com
Estados Unidos
Almost 4 years usando a aplicação
28 de janeiro de 2023

I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys.
Cambrelles
Australia

Cambrelles
Austrália
About 2 months usando a aplicação
Questão respondida por SmartrMail 29 de janeiro de 2023

Hi Cambrelle's team 🧸 Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to helping you get more out of your email marketing strategy. Make sure to let us know if there's anything we can assist you with 😊

30 de março de 2021

I love SmartrMail! The app is extremely easy to use and did something I thought I was going to have to hire someone to help me do! I was able to set up an automatic email including a coupon code that sends almost immediately after customers sign up for emails on my website AND design a good looking email in an hour. I've increased my email sign ups significantly and my next step is using SmartrMail to send out a marketing email. I ran into a problem with my test email and customer service worked on it immediately and didn't rest until they had figured out what happened - it was my emails fault but I really appreciated them getting to the bottom of it. I would highly recommend!

Rent Heron
Estados Unidos
About 2 months usando a aplicação