Avaliações (594)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de julho de 2017

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Pattilapel
Estados Unidos
Almost 7 years usando a aplicação
3 de dezembro de 2013

I Just sign up with this app. I am very excited to start. great customer service. easy to use. You don't have to do anything just sign up.

Marseille Soap Company & Boite A Savon
Estados Unidos
2 months usando a aplicação
10 de dezembro de 2013

I just downloaded this app, and even though I haven't had very many opens as of yet, I see the benefits immediately. I don't have to send a newsletter unless I want to or if I want to offer special discounts, and my customers' emails will eventually be tailored to their buying history and preferences. This app is awesome, and I foresee that it will only get better!

Glit-Z
Estados Unidos
2 months usando a aplicação
31 de janeiro de 2014

Great application! I didn't expect excelent feedback from our customer. Thanks guys!

Musclefreak
Bósnia e Herzegovina
2 months usando a aplicação
24 de janeiro de 2014

Early days but blimey this seems to work :)

VitoRoad.com
Reino Unido
2 months usando a aplicação
2 de março de 2014

Pays for itself. I get orders every time I send this out. Sometimes it takes people a couple of times after seeing regular emails to purchase. I used to use Mail Chimp but that was not as streamlined as this app is and that was a bit of a lifework to create an email. I am eager for them to come up with product customization but this app is the best app I have in growing my business and the customer service is really great. It is worth the $20

www.layerjewelry.com

layer
Estados Unidos
2 months usando a aplicação
3 de setembro de 2019

Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.

Three Cords Boutique
Estados Unidos
About 5 years usando a aplicação
3 de dezembro de 2013

Tried it out and within a click or two the app had sent out the first batch of emails to my customers! Great to see the stats at the top changing dynamically too. Great customer service too, i asked a question and got informative and friendly response near instantly. Looking forward to seeing where this app progesses. Thanks!

Kovet
Irlanda
About 2 months usando a aplicação
7 de janeiro de 2020

I rate SmartrMail.
PROS:
- Friendly staff
- Ability to conduct Video Appointments to help with set up and ongoing questions
- Online Chat Service which is very responsive and you're received by staff that have an understanding of what is needed
- Easy to use and send personalised email to my customers
- Capability to track success rates from emails
- Stays up to date with software updates, and various logistical and legal requirements.

CONS:
- Cost (no matter how high or low the cost is, it is always a con)
- Features depend on plan selected
- Charges is USD, which means currency conversion costs are the problem of the user

Although I have put some cons, these are generic cons to all other apps on Shopify so I have not let it affect the star rating given.

GF Pantry
Austrália
About 5 years usando a aplicação
20 de maio de 2016

Smart Mail is a revenue multiplier. It has increased sales drastically on our site https://aussiediscreet.com.au It is a no brainer. Aussie Discreet loves you guys!

Aussie Discreet
Austrália
Almost 5 years usando a aplicação