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This is probably the most important app I use, and I love everything about it. Easy layouts, easy to navigate dashboard, excellent customer service.
2024 UPDATE: I am confident this is the best email marketing service out there. I've tried others, and this one is THE BEST. Excellent technical help and very patient with a non tech savvy person such as myself. I've give them 10 stars if I could.
Hi Claribel Skincare team 👋 Thank you for your feedback, we're glad to hear that the app is easy to use and that you appreciated the help from our team. We'll remain available through our in-app chat if you have any other questions coming up 😊
I love this app! I'm not computer savvy at all, but through this app, I've been able to create beautiful, professional level newsletters for my customers. I also love how it tracks who is opening, who is clicking, and who is purchasing. This app is definitely an 11/10 and I'd recommend it to anyone looking to step up their marketing game! Thanks for making this aspect of being a small business owner so easy. You guys rock!
I have been a mailchimp customer for years but as subscribers grew, so did the fees where it was costing iver $125 per month. I am not a regular sender of emails so this was too expensive. So far I have found Smartrmail to be great, their customer service excellent and it isn't too complicated (like Mailchimp). Also great to support an Australian business :-)
Hi Nikki! Thank you for this feedback, we're thrilled that you enjoy the app 😊We'll remain available if you need any help with your email campaigns
Smart mail is very user-friendly and I love how much I can get done from my phone.
I appreciate how quickly the app refreshes and how easy it is to understand. I am not technically savvy and this app makes things so much easier for me.
I will have it for a while.
Hi Readings By Celeste team 🌜🌞 Thank you so much for taking the time to send us this amazing review 😊 Feel free to let us know if there's anything that we can assist you with! Happy sending 💌
Great app. Very simple to use. Doing everything: Welcome popups, newsletters, mailing list, automation, Great.! Also get a personal support Thanks to Yasmine, Nicolas, Josh and i am sorry if forgot one of the great people at Smartmail. Thanks and good luck!
im a first time shopify store owner.. this app was super intuitive for me to learn on my own (and i know i'm just scratching the surface).. and customer service is REALLY quick at responding (shoutout to nicolas)
Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail
Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌
Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.
Hi Jean-Pierre Weill team 👋 Thank you for your feedback! We're really glad to hear that you're finding the app easy to use. I've sent your feedback to our product team so that they can review how we can improve your experience even more on smaller screens. In the meantime, feel free to let us know if you have any questions (via our in-app chat)
It is really good for start. Has lots of solutions. The one we are most benefiting from is the automation for abandoned checkouts. Makes customers come back.
I am using it for the first time. I like it is... Easy to use and has brought me sales of USD 81 because of advance functionality.