Değerlendirmeler (45)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %96 oranındaki bölümü, 5 yıldıza sahip
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  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
18 Nisan 2022

Best subscription platform I've used. Highly customizable and has all the features you could want - split checkouts, custom upsells to subscriptions, great customer interface etc. I would highly recommend.

VRB Labs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! We are so happy to hear you are seeing the impact of our app and we are excited about our partnership.

15 Eylül 2023

I first heard of Smartrr last year during several informative webinars and was intrigued by their subscriber account portal and seamless back-end management of the tool. I decided to investigate them since our online customers were having several problems using our subscription platform and we had multiple technical glitches.

I’ll admit, I was hesitant because Smartrr was new. However, after moving our store from WordPress to Shopify, I was trying to build the best tech stack possible with apps we could rely on long term. I gained more appreciation for Smartrr after learning that they went through a rigorous process in order to be selected as a verified Shopify application. This gave me more confidence that their technology would work seamlessly with our Shopify store.

Their entire team was phenomenal in terms of communication. They detailed the differences between their platform versus the one I was using. They weren’t pushy to try and sell their tool. Rather, they truly wanted to help me learn how their platform would address the concerns and issues I was having with the other subscription platform. In addition, with the number of features that came standard with Smartrr, and at a very cost-efficient price point, I just knew we had to give them a try.

Since switching to the Smartrr app, we’ve been able to provide an optimal experience for our online customers. We’ve also eliminated the technical issues we were previously having due to the other subscription platform. The Smartrr team is also constantly looking for feedback so that they may continue to develop and provide even better service for us.

Honestly, I don’t feel like Smartrr is just a subscription app – they’re our partners, and they’re striving for success along with us. If you’re thinking of adding subscription to your store, or you’re looking to switch – don’t hesitate to reach out to Smartrr.

Wild Planet Foods
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
1 Şubat 2022

We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.

Common Heir
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! We are excited about what's to come for our partnership as well. More great features to come :)

20 Nisan 2022

Smartrr has met all our expectations and more. We migrated from Bold after talking with most competitors. The migration was seamless and the platform lightyears better than Bold. Smartrr's team is fantastic. They will go above and beyond to help your brand succeed.

Siblings
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! We are so happy to hear we have made the transition easy for you, we are always looking to provide the best possible customer experience for our clients.

2 Mayıs 2022

Smartrr is the best software we've worked with by far! Setting up a new app is usually frustrating, but Smartrr offers personal support, takes on your goals as their own, and diligently works until you are fully transitioned. The app is visually appealing and user friendly on both the back-end and customers' end. Smartrr is a no-brainer to anyone feeling stuck with their current subscription software.

Righteous Felon Craft Jerky
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! We are so excited about our partnership and are really happy to hear that you and your customers are loving the app.

8 Mart 2022

Switched from Recharge to Smartrr about a week ago, and I have only rave feedback so far. My feedback falls into two buckets: Customer Service, and UX. The customer service has been out of this world. They handled the migration like they could do it in their sleep, and worked closely with us on any hiccups (there was only one, having to do with Stripe). They were proactive, responsive, communicative, QUICK to answer and resolve any issues, quick to create custom solutions for our one-off issues. And it didn't stop with the migration. Since then, they've worked with our customer delight team to ensure they're trained up and know how to navigate everything on the back and front ends as well. The "white glove" promise is real, y'all. UX. Hands down the best consumer-facing UX I've ever seen out of the box for a subscription app. It just. Works. It's streamlined. It's easy. It makes sense. I love it. My only regret is not making the migration sooner, but Smartrr has a wait list. Trust me when I tell you, it's worth the wait.

Bare Bones
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
smartrr yanıt 18 Mayıs 2022

Thank you so much for your very thoughtful review. We are so excited that we got to partner up the Bare Bones team. We are always here to help and strive to make your experience as seamless as possible. Thank you!

29 Aralık 2021

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

UNREAL
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
smartrr yanıt 14 Ocak 2022

Thank you for the review! So glad you are having a good experience, looking forward to a great partnership.

12 Ocak 2022

Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.

NUTSÓLA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! So happy to hear your customers are loving the Nutsola account portal as much as we do :)

15 Mart 2022

We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!

Stix
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
smartrr yanıt 18 Mayıs 2022

Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always here to help and value our partnership.

2 Mayıs 2022

We just launched our subscriptions with Smartrr and so far, we're very happy! The onboarding process was really easy and their team was available to help answer all of our questions. The portal looks fantastic and was very well-integrated with our site. Would definitely recommend.

Joggy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
smartrr yanıt 18 Mayıs 2022

Thank you for your review! We are always here to help with whatever you need :)