Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenze (6 626)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. únor 2025

We’ve been using the Smile.io app for many years now and are really happy with the way it manages our loyalty programs. The interface is user-friendly, making it easy to navigate and implement various features that enhance customer experience.

Recently, I encountered an issue that I thought might be difficult to resolve, but I was fortunate to receive assistance from Enzo. He went above and ...

NI Candle Supplies LTD
Spojené království
Doba používání aplikace: Asi 7 roky
Vývojář Smile.io odpověděl 25. únor 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

24. únor 2025

We have been using Smile for our rewards system for many years now and have never had any issues.
The couple of times we have had questions over the years, the staff at Smile have been very helpful and prompt in responding.
Our customers love that they can be rewarded by shopping with us, and cash in points for discounts without needing to wait for a sale.

Strachan Creative
Austrálie
Doba používání aplikace: Více než 3 roky
Vývojář Smile.io odpověděl 26. únor 2025

Thank you for this lovely review - we are happy to hear you've had great customer experience when speaking with Smile and that your customers love using the app!

7. leden 2025

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect!

Super helpful team of experts.

Revive Active UK
Spojené království
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 10. leden 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

11. únor 2025

Shelby was super great! She assisted me on something that really wanted and she was able to provide the beyond of customer service there is! Is also went out of her to way give me some extra pointers on marketing.
Simply the best!!

Trulyvisible.co
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Smile.io odpověděl 12. únor 2025

Thanks so much for leaving this lovely review! And we agree about Shelby—they are indeed a superstar 💖

Please don't hesitate to reach out if you need anything else.

- Smile ...

16. leden 2025

Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!

Grotto Treasures
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 18. leden 2025

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

16. leden 2025

Have been using this app for a while and recently needed some help with a billing issue. Support was responsive and very helpful. Would recommend. Keep up the good work.

XM | SURF MORE
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 18. leden 2025

We smiled reading this review! Thank you so much :)))

6. únor 2025

We've been happy with Smile as our main rewards platform for several years and have consistently received great support from Lisa and the rest of the team. We'd like to see some additional features such as full integration without a pop-up (harder now with new customer accounts), more granular reporting for ootb emails, and a more robust segmenting engine, the cost and stability has made up for ...

Vibe Jewelry
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Smile.io odpověděl 25. únor 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

15. únor 2025

It’s been helpful to a point, but once you go over your only allowance you can’t access any admin. If it doesn’t ever go back under the limit I was told I still can’t access it unless I go up to the next level which as a small business is out of my league.

Fortunately Andrea came and answered my call and helped me out. So I can access the admin section and amend it and answer customer questions.

Daisy Park
Spojené království
Doba používání aplikace: Asi 7 roky
Vývojář Smile.io odpověděl 20. únor 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

20. leden 2025

Overall I really like the app and the staff are very responsive by email and even jumped on a 30min call to explain some things.

It has taken us sometime to understand everything this app can do. The rewards are very straight forward and work well. We are just implementing the VIP system which has a slight limitation for us. We are a winery and want to limit the VIP section to our members but I ...

Halleck Vineyard
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Smile.io odpověděl 22. leden 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

23. únor 2025

Ezra was super helpful and quick to respond! They provided a clear, detailed answer to my question and even followed up to make sure everything was covered. Great support experience—thanks again!

Cultivate
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Smile.io odpověděl 25. únor 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨