Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 555)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
1. červenec 2020

I have nothing great to say about this app! I have seen such a growth with customer loyalty, customers excited to spend more and their customer service is top notch. Highly recommend!!

Tara Lynns Boutique
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 14. červenec 2020

Thank you so much for your review! We're so happy to hear that our support team was able to help out!

14. únor 2017

Awesome app! Works well for both my customers and myself!

Wildsummerdesigns
Spojené státy
Doba používání aplikace: Více než 5 roky
3. únor 2022

The platform is very easy to use and the customer service represents and provided FAQs are extremely helpful when I'm looking to receive additional information or resolve any issues.

Melanin Haircare
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 4. únor 2022

Thank you so much for taking the time to leave us this amazing review 💖

23. květen 2019

Smile looks great. Intuitive and easy to set up. Hoping it delivers the rewards we hope to our customers and our business.

UrbanBiker
Nový Zéland
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 23. květen 2019

Thank-you for using our app, and for the five-star review! :)

25. září 2017

Such a simple, effective Rewards Program. Our customers love this and really use it.
Thank you Maggie for being so helpful with the set up process.

Bakeology
Spojené státy
Doba používání aplikace: Více než 5 roky
8. říjen 2016

Very professional looking program free for a small, new shop. I am so happy with this app.

Swan Lane
Spojené státy
Doba používání aplikace: Více než 5 roky
6. únor 2017

So far so good. Had a problem where I totally messed up all the settings, support was great at resetting everything and I could start using the app again.

Mac Vapes
Kanada
Doba používání aplikace: Více než 5 roky
Datum úprav: 22. duben 2024

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards.

When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

Erin.Lane Bags
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 13. leden 2023

That's awesome that you could get in and set it up quickly! If you need anything else along your journey, our team is here 💪

Datum úprav: 19. březen 2024

Excellent App for Loyalty Rewards! We have used Smile for a while now and are very happy with the service it provides! i also needed to contact support to sort a problem and the guy Brandon was so helpful and helped me address the issue promptly.

Pyro Drone
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 3. březen 2021

Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀

Datum úprav: 6. září 2024

I want to express my gratitude for the exceptional support provided by Shelby in helping us resolve a customer's issue with our rewards app. Shelby was quick to respond and offered a clear and helpful solution by suggesting the use of a deep link to our Smile panel. She provided us with the exact link we needed, as well as a guide for additional deep links, which was incredibly valuable.

Shelby also took the extra step of checking our Smile account and confirming that everything was set up correctly on our end. Her proactive approach, friendly tone, and thorough response made it easy for us to understand the next steps and effectively assist our customer.

We appreciate her attention to detail and the prompt support that helped us resolve the issue quickly. Thank you, Shelby, for going above and beyond!

Hygge Box
Spojené státy
Doba používání aplikace: Asi 5 roky
Vývojář Smile.io odpověděl 8. duben 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)