Smile: Loyalty Rewards Program
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Smile has been a great addition to our Shopify shop to help engage and retain our current customers. The Smile customer support team continues to be helpful in answer any questions or concerns that I have. Thanks, Lynn!
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Smile Team ✨
Hannah in the support team has been a great help as we set up our scheme, thank you!
We are so glad you had a great experience with Hannah, we look forward to watching your loyalty program thrive!
The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.
Best,
Mike Brown
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Smile Team ✨
After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.
The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend
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Smile Team ✨
The staff at Smile.io were quick to respond, and a delight to deal with. The plugin itself seems solid, I've been on the free tier for a few months now, but it's never caused any issues and eventually I'd like to upgrade to integrate a review plugin too.
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- Smile Team ✨
Great app and customer service whenever I need it.
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Smile Team ✨
The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?
Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)
Excellent Customer Service!
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Don't hesitate to reach out if you have any questions.
- Smile Team ✨
Very Easy to use - Works Great with Shopify POS!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨