Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenze (6 656)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. prosinec 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Lotyšsko
Doba používání aplikace: 10 měsíci
Vývojář Smile.io odpověděl 6. prosinec 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20. únor 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Spojené království
Doba používání aplikace: 29 dny
Vývojář Smile.io odpověděl 22. únor 2025

Thank you so much for taking the time to leave this review 💖

5. listopad 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...

MALA Home Fragrance
Spojené království
Doba používání aplikace: 6 měsíci
21. listopad 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář Smile.io odpověděl 22. listopad 2024

We smiled reading this review! Thank you so much :)

29. říjen 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Smile.io odpověděl 31. říjen 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

20. únor 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Doba používání aplikace: Více než rokem
Vývojář Smile.io odpověděl 25. únor 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12. listopad 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Spojené státy
Doba používání aplikace: 3 měsíci
22. leden 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
Spojené státy
Doba používání aplikace: Asi 4 hodinami
Vývojář Smile.io odpověděl 25. leden 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

4. prosinec 2024

Was able to resolve the issue immediately

Bums and Roses
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Smile.io odpověděl 6. prosinec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

3. leden 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Smile.io odpověděl 5. leden 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨