Smile: Loyalty & Rewards
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We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Nice functionality and great support. Really helps engage customers loyalty. Reasonably priced, especially if you go for the yearly option.
Thank you so much for the review 🌟So happy to hear you've been getting a lot of value out of Smile in building customer loyalty and that the price point has worked well for your business!
Great app, with tons of customizations, and a great support team. All the integrations push this app over all the other loyalty apps in my opinion.
Thanks for the awesome review! 😊Smile works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Love the app. Look and feels very intuitive. Support is excellent. The steps in pricing feel a bit high for us at the moment but likely if the app starts generating revenue we hope to be able to get the extra functions. Also love how far you can go to customize it to your branding! Thanks guys.
That's great to hear that the process felt intuitive for you! We've sent you a message to chat about features and the potential to get something for your needs. Thanks for checking us out! 💯
This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!
Extremely happy with this app. Integration was a breeze, their support is amazing. I have used the chat feature for a couple of questions, and within a minute I get someone online to assist me. I also integrated it with my newsletter and customer communication system and that was perfect too. I totally recommend this app!
Thanks so much for the glowing review! We're glad to hear that you're enjoying the convenience of our Live Chat team and that Smile has integrated so well into your GlowGirl's tech stack 💖
Five Star Rank From Us At Jazart.com
Easy to set up and then it's live.
Awesome!
I have been very happy with the rewards app, and the customer service is very good too.
My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.
Hi! Thank you so much for taking the time to write us a review. We really appreciate it. 🤩 We are delighted your customers are giving you good feedback. Please reach out if there is anything we can do to help.
This app is clean, easy to use, with tons of customizations. But the best part is the customer service. I typically enter a help chat looking for a workaround for app limitations, only to be left disappointed by general info responses. NOT AT SMILE. These are expert humans who get on board with your goals and propose the best solution. They think outside the box. Shoutout to Petrit who is hilarious and genius. Give that guy a raise ;)
We think Petrit is a genius too 🤩, thanks for letting us know! 🙌 We've let him know that you appreciated his help. We're excited that we'll be working with you to make this app a success in your store 🎉
I LOVE this app! It's such a great way to get customer retention and what I like best is that you can try it to see if it works before having to commit to a monthly fee. It's working so well that I have no doubt we will be upgrading soon enough! Abby from Customer Service was extremely helpful to me when I needed assistance :-) Highly recommend if you want to implement a customer loyalty program!