Smile: Loyalty & Rewards
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The customer service is great with this app! Lisa was a big help, and super friendly and responsive.
Thank you for your review, we are so glad Lisa was friendly and helpful :)
Great customer service and product for my boutique! Highly recommend.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!
Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!
Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa & Shelby - Smile Team✨
We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!
Thanks so much for leaving a review! I'm glad I could help
- Angie and the Smile Team
I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!
Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app
- Hannah :)
good customer service from the support team and easy to use interface & integration
We are so glad to hear our customer support was helpful. Thank you for your review :)
This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.
UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!
Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨
The Smile Team 💝