Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 549)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. červen 2024

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Smile.io odpověděl 24. červen 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

1. srpen 2024

it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.

The BookClub Boutique
Kanada
Doba používání aplikace: 24 hodinami
Vývojář Smile.io odpověděl 3. srpen 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

19. červen 2024

CSR was quick to reply and answer my questions fully.

Mary Engelbreit
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Smile.io odpověděl 22. červen 2024

Thank you for the review and 5 star rating! We really appreciate it 💛

18. červenec 2024

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

PIBU - טיפוח קוריאני בישראל
Izrael
Doba používání aplikace: 6 dny
Vývojář Smile.io odpověděl 23. červenec 2024

Thanks so much for taking the time to leave a review!

Joana - Smile Team ✨

7. červen 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Smile.io odpověděl 10. červen 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

3. červen 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
Spojené státy
Doba používání aplikace: Téměř 8 roky
Vývojář Smile.io odpověděl 5. červen 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

14. červen 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Smile.io odpověděl 17. červen 2024

Thank you for leaving a review! It was a pleasure helping you get set up!

Angie - Smile Team✨

4. červenec 2024

good

soulshow
Čína
Doba používání aplikace: Asi měsícem
Vývojář Smile.io odpověděl 6. červenec 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5. červen 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 7. červen 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

5. září 2024

not good

Silkonite
Hongkong – ZAO Číny
Doba používání aplikace: Asi hodinou
Vývojář Smile.io odpověděl 10. září 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!