Smile: Loyalty & Rewards , Počet recenzí: 5 964
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We have been using it to start our Rewards program for our customers. It's worked out well so far. We realized that the plan we were on was too costly and reached out to the Smile folks and we were able to work something out. So, much appreciate their willingness to work on this for us. Saved us a lot of ton of money! We'll look to stay with them for a long while.
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Incredible easy to use platform which has helped us grow our business exponentially! Customer service is also amazing and someone is always happy to help us with our needs or questions. 110% recommend!
We're so glad to hear that the support and setup has been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨
Amazing App..Very easy to use..
Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!
What amazing feedback! 😍 We are very thankful for testimonies like this one, these are literally our core values. ✨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success!
Cheers,
Joshua - Smile Team 🧙♂️
Seamless set up within minutes...now we have a fully functioning loyalty programme!! #satisfied
Easy to use, and syncs our online store and POS. It gets the job done. Customer service is always excellent.
We're super glad to know you've had such a well-rounded experience using Smile! Thank you for the kind words 💛
Very Good service! Anytime I have a question, the Smile team help me to understand and the team is very nice.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.
Hi, Nicole from Smile here,
Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price.
We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan.
At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program.
I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget.
Thanks again for the thoughtful feedback.
All the best,
Nicole, and the rest of the Smile team 💛
Nicole was prompt and answered all of my questions thoroughly and showed a genuine interest in my business!
Thank you so much for this amazing review! Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!
Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version.
An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.