Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 547)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
12. červenec 2024

Lynn's customer service was great.

BIG & BELG
Nizozemsko
Doba používání aplikace: 10 měsíci
Vývojář Smile.io odpověděl 16. červenec 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)

20. květen 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malajsie
Doba používání aplikace: 3 měsíci
Vývojář Smile.io odpověděl 24. květen 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

5. červen 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
Francie
Doba používání aplikace: 3 měsíci
Vývojář Smile.io odpověděl 7. červen 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

12. duben 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Smile.io odpověděl 13. duben 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2. duben 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Austrálie
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 4. duben 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

25. duben 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Švédsko
Doba používání aplikace: Více než 2 roky
Vývojář Smile.io odpověděl 26. duben 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

20. březen 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Kanada
Doba používání aplikace: Více než 5 roky
Vývojář Smile.io odpověděl 22. březen 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

29. listopad 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Smile.io odpověděl 2. prosinec 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

14. březen 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Smile.io odpověděl 16. březen 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

11. červen 2024

Great Customer Service by Brandon

Reef Chasers
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Smile.io odpověděl 13. červen 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖