Smile: Loyalty & Rewards , Počet recenzí: 5 982
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Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.
Thank you so much for your kind review. We really appreciate it! 💖
Smile Team ✨
very helpful! :D
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
loved the team, app and service, highly recommended
Thank you so much for taking the time to leave this review! We really appreciate it 💖
This rewards system is so great! and the customer service is EXCELLENT! Shout out to Lynn! Cant recommend enough
Thanks for taking the time to leave us this review! We are so glad you are enjoying Smile 💖
P.S. We think Lynn is pretty excellent too 🤩
- Smile Team ✨
David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!
Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.
Cheers
The Smile team
Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.
Thanks for leaving a review! We agree that Nicole is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.
Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.
Useless unless you pay, you cant even edit your programs without paying. cancelled
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.