Smile: Loyalty & Rewards
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I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)
Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.
Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊
I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers
Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.
Good, we have been using smile.io for a while now and we would recommended for other small online business .
Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂
5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.
3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
Really easy to set up. Excited to start this rewards program.
I like it! Easy to use. However I wish the free version offered more customization.
Belle application. on y trouve un programme de référencement tip top. le tout bien synchronisé et en accès direct sur mon site.
Merci beaucoup! Nous savons que le référencement est important pour les magasins et nous voulons que notre application vous aide à réussir 💪
Pretty good app, easy to use for the most part.
about to start using the app we will see