Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenze (3 962)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
26. září 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugalsko
Doba používání aplikace: Asi 22 hodinami
Vývojář Smile.io odpověděl 29. září 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11. červenec 2024

Lynn is always helpful and helps me get the information I need promptly.

Book Beau
Spojené státy
Doba používání aplikace: Téměř 7 roky
Vývojář Smile.io odpověděl 16. červenec 2024

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

16. říjen 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Srí Lanka
Doba používání aplikace: Více než 3 roky
Vývojář Smile.io odpověděl 18. říjen 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

6. září 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Smile.io odpověděl 9. září 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

8. červenec 2024

Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.

Karen M Designs
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Smile.io odpověděl 28. červenec 2024

We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

22. březen 2025

Superb prompt response and solutions!
Cheers!

CakeArtelier
Singapur
Doba používání aplikace: Asi 4 roky
Vývojář Smile.io odpověděl 24. březen 2025

Thank you for this lovely review!

17. září 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Kanada
Doba používání aplikace: 11 měsíci
Vývojář Smile.io odpověděl 19. září 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

16. říjen 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Smile.io odpověděl 18. říjen 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

16. září 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Smile.io odpověděl 17. září 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

22. červenec 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Smile.io odpověděl 25. červenec 2024

Thank you for this lovely review - we think Jade is great too! :)