Smile: Loyalty & Rewards , Počet recenzí: 6 019
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great app :) recommended for all stores
I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful
The help centre is very helpful
Thanks for taking the time to leave a review! We really appreciate your kind words :)
Love this app - makes rewarding customers so intuitive!
I have only had the app for a little while now but so far so good! I would recommend this to other people. The only downside I see so far is to create a tiered system you need to be a pro member which is $5-600 a month which I think is a bit much. I feel you should have a smaller tier system for a the lower price plans and then allow option when you go onto pro they give you a bit more.
We are so happy to hear that you would recommend this to other people! Thank you for taking the time to share your feedback about our VIP feature and our Pro plan. Our VIP feature is definitely a popular one and we found that merchants who have an established customer base benefit the most from this. That said, we will take this feedback to help us improve our pricing to help more small businesses grow!
Very happy with this APP from Sweet Tooth. Jayne, The Travel Scarf, Australia
Love the functionality and ease of set up — however this app appears to be having a noticeable negative effect on our site speed.
Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)
It's ok so far. Missing the % option instead of the $ one.
It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.
Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)
Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.
So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3
Really happy with the service and functionality offered by their team