Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenze (6 537)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. říjen 2024

They haven't responded to my messages!

Mishow
Singapur
Doba používání aplikace: Asi 20 hodinami
Vývojář Smile.io odpověděl 13. říjen 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

8. duben 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Smile.io odpověděl 10. duben 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Datum úprav: 23. říjen 2024

Always very quick to answer any questions we have.

eto
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Smile.io odpověděl 10. květen 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Karen - Smile Team✨

19. leden 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Smile.io odpověděl 21. leden 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2. únor 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář Smile.io odpověděl 3. únor 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24. leden 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Smile.io odpověděl 25. leden 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

3. květen 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Smile.io odpověděl 10. květen 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

27. listopad 2023

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
Austrálie
Doba používání aplikace: Více než 2 roky
Vývojář Smile.io odpověděl 2. prosinec 2023

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team

6. prosinec 2023

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

SkinShop
Irsko
Doba používání aplikace: Více než 2 roky
Vývojář Smile.io odpověděl 7. prosinec 2023

Thank you so much for your review, we really appreciate your kind words.

Cheers

David

20. prosinec 2023

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Smile.io odpověděl 6. leden 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨