Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenze (6 654)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. březen 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers ...

WIGKED WIGS
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Smile.io odpověděl 6. březen 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

2. listopad 2021

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Smile.io odpověděl 3. listopad 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

Datum úprav: 13. červenec 2020

In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful ...

Lily Hill
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Smile.io odpověděl 14. červenec 2020

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

Datum úprav: 14. září 2016

easy to install.
Shop Zevallos Handcrafted shoes.

Zevallos
Spojené státy
Doba používání aplikace: 7 měsíci
3. květen 2023

This app has cost me thousands of dollars. It rewards people on top of any existing discounts in my store and there are no rules or ways to prevent it stacking. I am losing money all the time due to this. Not happy. The aesthetics are nice but they clearly don't understand retail business and how customers behave.

Salt Fly Pro
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Smile.io odpověděl 4. květen 2023

Thank you for your review. We really appreciate your feedback. We want to ensure that Smile benefits your store and increases engagement with your customers.

Smile coupons ...

22. září 2016

The set up was easy but results yet to know since I switched from another app with not much success after 6 months onto it to Sweet Tooth. At this point, the only thing I wish it can be better was it can be a pop up or perhaps located more prominently within the website. Right now, it's a small rectangle with small fonts at the bottom corner when website is viewed from desktop. It's at the bottom ...

Nail Art Singapore
Singapur
Doba používání aplikace: 7 měsíci
20. srpen 2019

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

jgroasting.com
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Smile.io odpověděl 21. srpen 2019

Thank you for your feedback! We've sent you an email :)

Datum úprav: 30. srpen 2016

Editing this review due to recent circumstances:

Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Gourmet Eliquid
Spojené království
Doba používání aplikace: 7 měsíci
7. listopad 2016

love how easy this is to use

Berkshire Palate
Spojené státy
Doba používání aplikace: 6 měsíci
Datum úprav: 14. červenec 2018

It's a very slick program, but definitely not right for my clientele. It was expensive (due to large customer database I had to be on the $600 plan) and I suspect it really is much more useful to people who are heavy on the email marketing (I'm not). I sell medical products and I think my customers saw it as too gimmicky. I have a high percentage of mobile sales and the widget was always in the ...

The Dry Eye Shop
Spojené státy
Doba používání aplikace: 6 měsíci